(9 months, 1 week ago)
Commons ChamberI begin by congratulating my hon. Friend the Member for Rotherham (Sarah Champion) on her success in the ballot for private Members’ Bills, and on bringing forward a Bill that could benefit the small and medium-sized enterprises not only in her own area, but right across the UK. My hon. Friend has long recognised the importance and huge contribution of small and medium-sized businesses in her area and has stood up for them, as well as campaigning rigorously for the steel industry. She has put considerable effort into preparing this Bill, including setting up a working group with a whole range of organisations, including the TUC, Rolls-Royce, UK Steel, the National Farmers Union, the National Federation of Builders, the Royal Society for the Prevention of Cruelty to Animals, the Countryside Alliance, Bloom Procurement Services, YPO and the Association for Public Service Excellence.
I congratulate my hon. Friend on an excellent speech, in which she revealed some shocking facts showing how, time after time, small and medium-sized enterprises are missing out to foreign suppliers or to big multinationals that are manufacturing abroad. Whether it is naval ships or construction, a huge range of industries are missing out. I also thank my hon. Friends the Members for Brighton, Kemptown (Lloyd Russell-Moyle) and for West Ham (Ms Brown) and the hon. Member for Darlington (Peter Gibson) for their contributions today.
The UK is a party to the World Trade Organisation’s agreement on Government procurement and other international free trade agreements, which, for procurements over a certain value threshold, legally require contracting authorities not to discriminate against suppliers from other countries that are also signed up to one of those agreements. Nevertheless, procurement policy can still do plenty to support British businesses, such as using stretching social, environmental and labour clauses in contract design to ensure that British businesses are recognised for the very high standards that they meet.
As was mentioned earlier today, people may well ask why it is that my hon. Friend the Member for Rotherham is bringing forward a Bill on procurement when only last year the Government brought forward their own Procurement Bill, which will come into force this October. The fact of the matter, quite simply, is that the Government’s Procurement Act 2023 was a wasted opportunity to reform procurement. Unfortunately, despite our attempts to strengthen and improve that Bill with our amendments, when the Procurement Act comes into force in October it will allow the same wasteful approach to emergency contracting rules that we saw during the pandemic, with friends and donors of the Tory party given the first bite at the cherry, while decent, skilled local businesses are denied the same opportunity. Billions of pounds of public money will be wasted, which excellent small and medium-sized businesses such as BCB International in my constituency—
On a point of order, Mr Deputy Speaker. It is being reported in the media that Conservative Members are “talking out” the next Bill, the Health and Equality Acts (Amendment) Bill. That is clearly not the case; it is Labour Members who are preventing discussion of the Bill. In what ways can I make that clear?
(9 years, 11 months ago)
Commons ChamberI hear what the hon. Lady says, and I will state why I think regulation is not the approach to take. If that does not satisfy her, especially on the issue of chemical use, perhaps she will make a further intervention or contribution.
My first point applies to almost all barbers and hairdressers, because they almost all go through formal training. Bedford college has an active range of courses for people who want to become hairdressers and barbers. They go through the training, learn about the use of chemicals, different styles, techniques and human interactions, and achieve a good qualification.
If, as the hon. Gentleman says, the vast majority of hairdressers go through the process of getting a proper qualification, should we not give them credit for that, and ensure that someone who has not done so is not able to give the whole industry a bad name by doing something inappropriate or stupid? As he says, many hairdressers have done a lot of work and trained, and if they were asked to register because it was compulsory, I am sure the vast majority would be proud to do so.
There are a number of points in that. First, people who work for a qualification get that qualification and credit at the end of their training course, which is a sense of celebration and merit for them. Secondly, if they believe it is valuable to get that additional accreditation from the council, that is perfectly open to them. There is nothing barring someone from taking on that accreditation, but the hon. Lady proposes not to treat accreditation in that way but to make it a compulsory requirement, and that is where I differ from her approach. Qualifications provide people with that credit, and the sector currently works adequately at that level.
Another factor is word of mouth. If there is one part of our lives where word of mouth has a big influence on where we go, it must surely be in who cuts our hair. We listen to what people say, perhaps when we are younger, and then we stick with someone and they cut our hair for many years into the future. We get to know who we want from what other people say, and we tend to stick with what we know. In that type of structure, and given how demand in a market works, regulation seems to be more of an impediment and intrusion into people’s normal practice of finding the right barber or hairdresser than a help.
Supply and demand works. If someone is operating a salon and provides poor or risky service, they will go out of business because in most communities people know which barbers and hairdressers do not work effectively. As I said, there is already quite a lot of conversational management about the quality of service in that sector, and that has been supplemented by online sources. Nowadays people seeking a hairdresser can look at ratings and recommendations online, just as they can for other services. Finally, in the rare occurrences when a problem does occur, one can obviously seek redress directly from the salon for any impediment caused, and if a very severe issue has caused an injury, there is the opportunity for litigation. Plenty of measures are already in place that make regulation an unnecessary, perhaps even distracting, step.
The hon. Member for Llanelli said that regulation helps to stop the unscrupulous, but we had plenty of regulation in banking and that did not stop unscrupulous behaviour. She specifically mentioned taxi drivers. We have regulation in that sector, but in a number of activities there is still unscrupulous behaviour by taxi drivers. I do not see regulation, perhaps as the hon. Lady does, as providing a guarantee that something will be right. In fact, I believe that our understanding of how markets and people work, what we hear from our friends and others, and the service we directly receive, is a much better guide and form of consumer protection than blanket regulation.
I understand that the proposed measure is in the interests of the British Hair Council. I understand that it has about 6,000 registered members from the 250,000 people who could be registered, which is a relatively low proportion. Rather than compelling people to join, perhaps the council should ask itself some tough questions about why it has achieved such a low level of penetration. Why is its offer not attractive enough for people to join? It is not the job of government to give the council a leg up so that it can increase its membership—it should be doing that itself. I think the hon. Lady confirmed that the membership fee is £42, so the council, with its current 6,000 members, has an income of £250,000 a year. Were we to make membership compulsory, that income would go up to £10 million a year. I can therefore see a clear and direct financial interest for the council to be pushing this measure, through both the private Member’s Bill promoted by my hon. Friend the Member for Morecambe and Lunesdale (David Morris) and today’s debate. I can see why the council is pushing very hard, but I am not hearing any compelling argument, related to either consumer satisfaction or industry improvement, about why we should take that step.
The hon. Gentleman needs to take into consideration why one would register if it is not compulsory. There are lots of professional organisations to which people do not necessarily belong if they are not compulsory. When I was a modern languages teacher, I could have belonged to about three or four organisations, in addition to the trade union to which I belonged. If there is to be no regulation, how would the hon. Gentleman guarantee that somebody could not practise if they were not competent to do so? He talks about word of mouth; that might be all right for the established person, but it does not help the newly qualified person in setting up, which is one of the arguments he made. Why is it that he rejects any form of protection? Does he have another idea how that offer of a proper guarantee could be put in place, so that people could see a sticker in a window and know that the salon—or the individual, if it is someone visiting a house—is properly qualified? Is there another way to guarantee that?
First, as a politician I do not think I should be guaranteeing the quality of service that someone receives in a hair salon. Secondly, I do not think that regulation is the same as a guarantee, and I have tried to make that point. Regulation is, as the hon. Lady rightly says, a sticker in the window, but there are plenty of examples of regulation not providing protection. It can sometimes be misguiding to say that people are protected when they are not. If we want protection, we might have to put in place compensation schemes and ask the taxpayer to fund situations where there have been negative consequences. The hon. Lady and I have a substantially differing approach to whether it is appropriate for politicians to guarantee, and to whether a guarantee means protection. As I tried to set out earlier, there are a number of layers of informal protection that guide our decision to get a haircut in salon A or salon B.
The hon. Lady mentioned the Hair Council’s proposal to have inspectors going around regulating. That would be really tough. The Care Quality Commission has to regulate, I think, 21,000 care homes, and we know that that does not necessarily provide a guarantee of service. There are even more hair salons, so unless there is a very cursory inspection—just popping in and popping out—that would be a substantial undertaking. I have some scepticism about whether the council is currently in a position to provide the level of insight the hon. Lady thinks it can in an industry that is so widely distributed and so small scale individually. The sector also has quite a high turnover—a number of salons will set up and then fail—so there will perhaps be even more than the headline number of salons that need to be regulated.
The hon. Lady set out a good case, but I disagree with her approach. She talked about the regulation of new industries—for example botox and so on. There is a question—perhaps the Minister will address it—of whether there should be a difference of approach when we look at new industries, such as those providing botox and cosmetic surgery, that do not have a track record of customer service and what people understand, as there is in industries, such as hairdressing, that have been established for generations. What about nail salons? If the Minister is minded to agree with the hon. Lady, does he think we should also regulate nail salons? If so, how many nail salons would we have to cover? If not, why would we cover one, but not the other?
The hon. Lady did not mention Europe, but given the title of the debate, I want to talk about pending European regulations relating to the hairdressing industry in the UK. When many of us on the Government Benches hear about European regulation—this is a poor joke—we are minded to pull our hair out. [Interruption.] I said it was a poor joke. [Hon. Members: “It was a very poor joke”.] It is late in the day, so I can get away with it.
There is, however, a much more important non-joke issue that was drawn to my attention by the National Hairdressers’ Federation, which is based in my constituency: the framework agreement proposed by the EU on occupational health and safety protection. As I understand it, the Commission is seeking to make the framework voluntary agreement into something that is legally binding in all member states and for all businesses in the industry. This raises several issues. First, I am not sure we want additional European regulation in a sector in the UK. Secondly, it would not apply to those who are self-employed; it would apply only to businesses and so create a two-tier level of occupational health and safety protection? Thirdly, the European trade federation has said it would have severely negative consequences for the sector.
I think that most people who run salons would say it is a tough, low-margin business where every cost matters. Do we really want to add an additional burden from the EU? I understand that 10 member states have already expressed their opposition to making the regulation legally binding. Will the Minister give us his views and tell us whether the UK has or will oppose making it legally binding rather than a matter of voluntary compliance? In most sectors, voluntary compliance works effectively.
The hon. Lady has made a strong case for an alternative point of view, but it is a case I disagree with, and I hope that the Minister will also disagree. However, I am grateful to both of them for the opportunity to contribute to the debate.