Business of the House

Richard Fuller Excerpts

Thursday 6th July 2023 Commons Chamber

[Penny Mordaunt]

I thank the hon. Gentleman for raising this issue, which is similar to those that other hon. Members have raised. He will know that the next questions to the Housing Minister will be on Monday. I have also previously written to the Department for Energy Security and Net Zero to raise these concerns, and the Department is running bespoke surgeries for colleagues who have casework of this nature.

[Richard Fuller (North East Bedfordshire) (Con)]

The recent transfer of the administration of Help to Buy equity loans from Target to Lenvi has been handled extremely poorly. Market participants and holders of loans were not advised of the change, and constituents who have loans advise me that they have made numerous calls and sent emails to Lenvi with no response. Remortgaging can be a time-sensitive matter. Can the Leader of the House advise me what steps I can take to raise the importance of this matter with the relevant Department?

[Penny Mordaunt]

I thank my hon. Friend for looking at this important issue. We have helped 837,000 people on to the property ladder through those schemes, and we do not want to see the further people whom we wish to assist discouraged from coming forward, or the people already on the scheme unable to make the financial decisions they wish to because of poor service by a provider. The next Levelling Up questions are on Monday, but, given the seriousness and the timeliness of this matter, I will make sure the Secretary of State has heard his comments in advance.