Oral Answers to Questions Debate

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Department: Home Office

Oral Answers to Questions

Richard Fuller Excerpts
Monday 7th July 2014

(10 years, 4 months ago)

Commons Chamber
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James Brokenshire Portrait James Brokenshire
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The hon. Lady raises an individual case. I know how hard Passport Office personnel are working to ensure that passports are delivered on time to enable people to travel. If she gives me the details of her constituent’s case, obviously I will look into it.

Richard Fuller Portrait Richard Fuller (Bedford) (Con)
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May I commend the staff of the Passport Office for dealing with constituents from Bedford and Kempston who have had passport difficulties, and the Minister for his calm handling of the issue? When looking forward on the handling of passports, will he consider advising people a year early that their passports are due to expire so that they can renew them without having to wait until the last minute?

James Brokenshire Portrait James Brokenshire
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I am grateful to my hon. Friend for recognising the incredible work being undertaken in passport offices up and down the country to meet this exceptional demand. Clearly we will reflect carefully on a range of issues once we get through this exceptionally busy period to see where further improvements can be made and to ensure that service is improved further in the years ahead.