Oral Answers to Questions

Rehman Chishti Excerpts

Monday 18th October 2010 Commons Chamber

[Chris Grayling]

I welcome the right hon. Gentleman to his position. I look forward to working with him, as well as debating the issues, over the months ahead.

PricewaterhouseCoopers’ chief economist said he expected the private sector to be able to take up the slack from changes in the public sector. On smaller providers, the Merlin standard is designed to achieve precisely what he aims for. Under the terms of the Merlin standard, a prime contractor who wins a contract off the back of an attractive-looking consortium of organisations but dumps them all the next day can lose its contract. We shall be assiduous in ensuring that the interests of smaller subcontractors are protected, particularly those with the specialist needs we absolutely need for the Work programme. That is what the Merlin standard is designed to achieve.

[Rehman Chishti (Gillingham and Rainham) (Con)]

2. What recent assessment he has made of the adequacy of services provided to jobseekers by Jobcentre Plus.

[Andrea Leadsom (South Northamptonshire) (Con)]

8. What recent assessment he has made of the adequacy of the support provided to jobseekers by Jobcentre Plus.

[The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)]

I am aware that my hon. Friend the Member for South Northamptonshire (Andrea Leadsom) has a huge interest in job clubs and has done a lot in her local area. I know that is appreciated.

There are 741 jobcentres, 35 contact centres and 78 main benefit delivery centres that process claims, investigate fraud and deal with inquiries. A full assessment of Jobcentre Plus services for 2009-10 was included in the annual report and accounts published on 26 July 2010. It was generally very positive. Jobcentre Plus has gone through a lot of difficulties over the past year and a half, but has done so really well. It is worth reminding ourselves that Jobcentre Plus helps 75% of claimants leave jobseeker’s allowance within approximately six months.

[Rehman Chishti]

A carpenter from my constituency, Mr Pay, was told by Jobcentre Plus that delivering thousands of leaflets and advertising his services in the local media did not constitute actively seeking work and his jobseeker’s allowance was withheld. What assurances can my right hon. Friend give me that that will not happen again?

[Mr Duncan Smith]

I understand that the Minister of State, my right hon. Friend the Member for Epsom and Ewell (Chris Grayling), has intervened in the case and is busy sorting it out with the jobcentre to make sure that the rules change so that we never see a repeat of it.