Supporting High Streets

Rachel Gilmour Excerpts

Tuesday 4th November 2025 Commons Chamber

[Damian Hinds (East Hampshire) (Con)]

It is a pleasure to take part in this debate, Madam Deputy Speaker. It is natural in these debates that we repeatedly hear phrases like “lifeblood” and “beating heart”, because colleagues across the House love our town and village centres; they are the essence of our local communities. For me, that means principal towns like Alton and Petersfield and substantial villages like Liss, Four Marks, Clanfield, Horndean and Rowlands Castle. Why do we care? Of course, it is important to have the provision of goods and services for our residents, but mostly it is because these are the places that bring people together; they stop isolation, form social bonds and give life and form to the idea of community.

Lots of different things are needed for a successful high street. There is the physical environment and its aesthetic appeal, which Members have mentioned. I pay tribute to those who give up their time voluntarily to maintain and improve that landscape, including litter pickers such as those from the Alton Society, the Petersfield Society and the brilliantly named Rubbish Singers.

A good events calendar can really make a difference and can go a long way. I think you know, Madam Deputy Speaker, that it is hard to beat an events calendar like that of Alton in Hampshire. It is about having cultural assets, such as Petersfield museum. In fact, this morning the Culture, Media and Sport Committee heard about the role of heritage buildings in creating a sense of place. It is about initiatives that bring people into the town centre, such as Dementia-friendly Alton and “Health on the High Street”. There must be wider community facilities, including libraries and nurseries—in fact, anything that just brings people to that specific place.

Most of all, it is about people and the shops, cafés, pubs and restaurants that they work in. The great British high street still has a lot going for it, but it faces some very difficult headwinds, principally from out-of-town shopping and online shopping and home delivery. For the avoidance of doubt, I do not blame the Labour Government for either of those things. They are forces that our country and the world has been dealing with for quite some time—and we can add to those more recently the indirect effect on banking, as a couple of colleagues have mentioned.

[Rachel Gilmour (Tiverton and Minehead) (LD)]

I am very lucky in my constituency to have a thriving high street in Minehead. It was obvious when I was wandering around doing my Small Business Saturday that the strength of the independent traders is what makes Minehead high street particularly successful and a thriving part of my constituency. Does the hon. Member agree with that point?

[Damian Hinds]

I largely agree. In truth, it is a blend. Having distinctive independent traders is what sets all our towns apart; it makes them unique and it makes us very proud of them. But customers want both those independent traders and some brand-name retailers, and there is nothing wrong with being a brand-name retailer. The secret comes from having a combination of both.

I was just saying that I want to join in with what other colleagues have said about the need for banking. On the need to review the criteria, I think it is the Financial Conduct Authority that sets the criteria. As this development in banking goes further, we need to ensure that towns the size of Petersfield in my constituency have a business banking facility that is open at least five days a week, and I hope that the Government can look at that with the FCA.

Given the headwinds that our high streets face, the most important thing we need is more people to come into those places. Efforts to create more residential accommodation in town centres, which the hon. Member for Oldham West, Chadderton and Royton (Jim McMahon) talked about, are useful, as is maximising the use of brownfield land. Most people coming into town centres are coming in for a purpose, and we need to be hospitable to them. Walking and cycling are great, but we must remember that most people are still coming in by car, especially in an area like mine, and we must make sure that it works for them too.