Unpaid Carers

Rachel Blake Excerpts

Tuesday 3rd September 2024 Commons Chamber

[The Minister for Care (Stephen Kinnock)]

I thank the hon. Member for North East Fife (Wendy Chamberlain) for securing this debate on this critical issue. As she rightly stated, it touches the lives of millions of people across our country, and I agree that it requires our full attention.

I want to start by paying tribute to our unpaid carers and young carers, who play such an important role in our communities. They give so much to others, and I want to take a moment to thank them for the enormous contribution that they make. Let us also recognise and appreciate the work that the hon. Member has accomplished in bringing about the Carer’s Leave Act last year. It is an important piece of legislation, which takes a significant step towards helping unpaid carers juggle work and their caring responsibilities. As she will be aware, this Government are committed to reviewing the implementation of carer’s leave and to examining all the benefits of introducing paid carer’s leave.

This Government are also committed to ensuring that families have the support that they need. We want to ensure that families are better able to look after their own health and wellbeing, not just that of those they care for. We are aware of the importance of unpaid carers having a break from caring. The better care fund includes funding that can be used for unpaid carer’s support, including short breaks and respite services for carers.

I have heard the calls for a cross-Government carer’s strategy. This must be addressed in the wider context of the urgent need for a renewed vision for adult social care. As part of that renewed vision we will consider how best to support unpaid carers, because the reality is that our adult social care system is facing immense challenges. Too many people, including unpaid carers, are left navigating a complex and often inadequate system to secure the support they need. Reports of inconsistent service standards, chronic staff shortages and a lack of dignity in care must drive us to action. Everyone deserves the chance to live independently and with dignity. Our approach is to create a sustainable health and care system built on national standards, but tailored to local needs.

However, we must be clear about the appalling economic circumstances we have inherited. We take very seriously our responsibility to deal with the £22 billion black hole that has been left to us by the previous Administration. As a result we have had to make, and will continue to have to make, some difficult decisions, but that in no way diminishes our commitment to reforming adult social care. It will not be easy, but we are committed to taking the steps needed to build a national care service.

I also recognise that many unpaid carers can face challenges balancing employment with caring. The Government’s plan to make work pay sets out a significant and ambitious agenda to ensure workplace rights are fit for a modern economy. That includes empowering working people who provide unpaid care. Flexible working can play a vital role in enabling carers to stay in work alongside those they support. Making flexible working pay, the default from day one for all workers except where it is not reasonably feasible, is a key element of our plan to make work pay.

We must also ensure that carers are supported by the benefits system. We know there has been an increase carer’s allowance overpayments. We are keen to establish all the facts to understand fully what has gone wrong. Once we have done that, we will set out a plan to make it right. The Department for Work and Pensions is progressing an enhanced notification strategy as part of its existing commitment to improve customer engagement and make better use of data provided by His Majesty’s Revenue and Customs, building on its existing communications with customers. It is considering all forms of targeted contact to find the most effective and efficient solution to encourage claimants to contact the DWP about changes in their income. This will help claimants understand when they may have received an earnings-related overpayment or are at risk of doing so. Indeed, the Minister for Social Security and Disability, my right hon. Friend the Member for East Ham (Sir Stephen Timms) recently met Carers UK and individual carers to hear their views and experiences. That is key to helping us to establish the facts and make more informed decisions. More broadly, the DWP will keep the carer’s allowance under review to see whether it is continuing to meet its objectives. The previous Work and Pensions Committee made a number of recommendations for changing the rules. We will respond to those recommendations in due course.

Our goal must be centred on reform. We are committed to building consensus for the longer-term reforms that are needed to create a sustainable national care service that our entire country can be proud of.

[Rachel Blake (Cities of London and Westminster) (Lab/Co-op)]

Does the Minister agree that informal networks, such as the City of London Carers, provide a vital way for unpaid carers to keep in touch with each other and understand what services might be available through the adult social care system?

[Stephen Kinnock]

I thank my hon. Friend for that intervention. She is absolutely right that many such networks, often informal, play a vital role in the community in providing that support and peer-to-peer support. So often unpaid carers can end up feeling quite isolated. Informal networks like the one she describes are vital and I commend the work of that network in achieving the objectives we all want to see.