Post Office Horizon: Redress

Debate between Polly Billington and Jonathan Reynolds

Monday 9th September 2024 Commons Chamber

[Jonathan Reynolds]

I thought that the hon. Member might recognise the words from Isiah that I used in the statement. The failure that goes to the heart of what we are talking about today is not just about the reliance on computer systems over the testimony of people on the frontline; it is also about the culture of organisations and how government operates. We will definitely turn a page on all of that, but there are Members in the Chamber who, like me, have been here not just for infected blood and the Grenfell statement last week, but for Hillsborough and Bloody Sunday.

We must reflect on what has been a very difficult set of findings. I think that we can commit to making sure that we learn the lessons from them, and take them forward. That is the challenge for all of us who believe that we are here to do good, and to do as I said in the statement. There is more to do on that, but we can move in the right direction, and that is certainly what I and my Government Ministers will do.

[Ms Polly Billington (East Thanet) (Lab)]

As my right hon. Friend will be aware, sub-postmasters such as my constituent have experienced an enormous amount of devastation without even having been convicted—30 years of reputation absolutely destroyed. Although he has had some compensation, he still does not know whether he has had the right amount of money, and whether he is paying the right amount of tax, and he still does not have an admission of responsibility and failings from the Post Office. How much of that will be dealt with by this redress scheme?

[Jonathan Reynolds]

I understand the situation, and the need to have different redress schemes to correct specific problems. I understand the constituent’s sentiments, as described by my hon. Friend. I would like to make sure that we are doing everything we can to provide the answers in every case. If she writes to me about that case, I will look into it personally and advise her, so that she can advise her constituent to make sure that, as far as possible, we give the right advice.