Passport Applications

Philip Davies Excerpts

Wednesday 18th June 2014 Commons Chamber

[Mrs May]

The hon. Gentleman characterised the Passport Office in a particular way, which I think was unfortunate in respect of the staff. [Interruption.] No, the hon. Gentleman referred to what was happening in the Passport Office in a particular way, and I am simply saying that the staff—my hon. Friend the Immigration Minister and I have met and spoken to them—are working very hard to try to ensure that they turn round passports. As I indicated here last week, we have set in place arrangements—they have been in operation over the last weekend—to help those who find themselves unable to travel within seven days. Those are the free-of-charge arrangements that we have put in place—it is not a refund, as people are able to upgrade free of charge within those time scales.

[Philip Davies (Shipley) (Con)]

Clearly, there are issues at the Passport Office that need resolving. However, I would like to pass on my thanks, through the Home Secretary, to our hon. Friend the Immigration Minister and his officials who have done a sterling job in helping me and doubtless other colleagues to deal with some urgent applications, ensuring that many people who were worried about not receiving their passports on time did get them on time. I am very grateful, and I want to put that on the record. The immigration Minister has been magnificent, and I hope that that sort of service will continue while the problems are ironed out.