Royal Mail Takeover

Peter Swallow Excerpts
Monday 16th December 2024

(2 days, 10 hours ago)

Commons Chamber
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Justin Madders Portrait Justin Madders
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I thank the right hon. Member for his question. Is he now the rebellious Back Bencher, I wonder? We all share those concerns about the universal service obligation. This deal is not contingent on the universal service obligation. We have had discussions on how we improve the current state of affairs, because it is clearly not good enough. I hope that his constituents will see an improvement in service as a result of this deal.

Peter Swallow Portrait Peter Swallow (Bracknell) (Lab)
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Barely a week goes by without a constituent reaching out to me to express frustration at the quality of service they receive from our local Royal Mail delivery services. What will the announcement mean for them and for the quality of service that they receive?

Justin Madders Portrait Justin Madders
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We hope that the deal will lead to an improvement in service. Specific investment commitments are being made as part of the deal, which we hope will be used to drive up standards. I think that everyone is committed to seeing an improvement on where we are at the moment.