Benefit Claimants Sanctions (Required Assessment) Bill Debate

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Department: Department for Work and Pensions

Benefit Claimants Sanctions (Required Assessment) Bill

Peter Grant Excerpts
Lucy Frazer Portrait Lucy Frazer
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I thank the hon. Lady for her intervention, but the Government have accepted a significant number of the Oakley review’s recommendations. Of course we need guidance, but there is already some guidance from the DWP. The guidance lists a number of examples, including:

“The claimant provides a statement that he could not attend the jobcentre because he had to attend a job interview thirty miles…from his home. The DM writes to the claimant asking for details of the interview time... The claimant provides details which clearly show that he could not have attended the jobcentre at the time and day specified in the written notice. The details are provided after the five days, but they merely verify the claimant’s original statement. The claimant has shown good reason within the five days.”

Peter Grant Portrait Peter Grant
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Will the hon. and learned Lady give way?

Lucy Frazer Portrait Lucy Frazer
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May I finish the point? Guidance is already set out in the DWP documentation. Obviously not every scenario is set out, but it is the job of those working at jobcentres to help those who come before them.

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Lucy Frazer Portrait Lucy Frazer
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All the evidence suggests that over 90% of people do not go through the sanctions system at all, so the system works for a large number of people.

Peter Grant Portrait Peter Grant
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Will the hon. and learned Lady give way?

Lucy Frazer Portrait Lucy Frazer
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I will make a little progress.

I want to comment on three points that were made by the hon. Member for Paisley and Renfrewshire South in her speech. First, she identified that she was concerned about the facelessness of the decision maker, but there are many systems in other areas in which the decision maker does not know the individual. Many immigration decisions are made by someone who does not know the individual. Our judicial system rests on the basis that the judge is not familiar with the individual case and assesses those cases on the evidence.

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Mike Weir Portrait Mike Weir
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It is absolutely incredible that such a thing could happen, which just goes to show the difficulties in the system as it works at the moment.

Many Government Members have claimed that international evidence clearly shows that benefit regimes supported by conditionality reduce unemployment and that the regime in the UK is clear and effective in promoting positive behaviours to help claimants back into work. However, a recent study funded by the Economic and Social Research Council found that most claimants’ experience of welfare conditionality and sanctions was a wholly negative one, creating widespread anxiety and feelings of disempowerment. That is hardly a shock to those of us who have had to deal with the issue when they have turned to us for help.

More telling, however, is that a Government-backed employment project run by Oxford City Council and the DWP found in June that cutting benefit entitlements makes it less likely that unemployed people will find a job. It said:

“Conventional wisdom suggests that taking money off benefit claimants (eg by sanctions or cutting benefit rates) acts as a financial incentive to get a job. Our analysis says that the opposite is in fact true”.

Peter Grant Portrait Peter Grant
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I have to disagree with my hon. Friend’s initial comment that he would not be able to match previous speakers’ passion, because I think he is doing that very well. In my constituency, when a major employer closed down, the DWP joined a taskforce to help the redundant workers back into work. The taskforce organised a half-day recruitment fair. Claimants who should have been signing on the day of the fair were told that they would be sanctioned if they met employers to get a job on the day they were supposed to sign on. Does he agree that changing legislation to prevent such things would improve the credibility and acceptability of any remaining sanctions?

Mike Weir Portrait Mike Weir
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My hon. Friend makes an excellent point that again illustrates the complete illogicality of the system.

Research has linked sanctioning to food insecurity, demand for food banks and destitution. According to the Trussell Trust’s figures, benefit sanctions are a major contributor to its delivering more emergency food parcels in 2016 than at any other time in its history. The NAO has also thrown into doubt the cost-effectiveness of sanctioning. If we passed the Bill, we could start to reduce the number of needless, senseless and counterproductive sanctions by introducing into the system a clear code of conduct and a fairer means by which to look at the personal conditions of the person being considered for sanctions. The Bill builds on the good practice in some jobcentres, as my hon. Friend the Member for Paisley and Renfrewshire South fairly pointed out in her introduction. It would protect the most vulnerable from falling into poverty and prevent what are often already chaotic personal lives from getting even worse.

The Scottish Parliament is getting new powers to establish employment schemes to assist those at risk of becoming long-term unemployed and to support disabled people back into work, although benefit conditionality and sanctions remain a reserved matter. The Employability and Training Minister, Jamie Hepburn, has confirmed that the Work First Scotland programme, which will provide employment support for more than 3,300 disabled people from next year, will be voluntary and will not use the threat of sanctions. In a rare moment of agreement, I am pleased that the DWP has agreed that the programme can be voluntary and that no sanctions will be applied. I hope that this is a sign that the Government are now beginning to see the merit in looking at the matter afresh. From this small step, I urge the Minister to go further and to support the Bill, which would put the regime on a proper and consistent footing and in the process make a real difference to many people’s lives across the whole United Kingdom.

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Anne McLaughlin Portrait Anne McLaughlin
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Thank you, Madam Deputy Speaker.

I want to speak about a friend who has been through the system and tell Members what was done to her. She asked to change her signing on day because she could not find work and wanted to set up her own business. She was given a fantastic opportunity to present to 60 people in the industry that she wanted to go into. She could not have had a better opportunity, so she asked to change her signing on day. They said no. She said, “But I’ll lose this opportunity.” They said, “Tough.” She said, “But I have to go.” They said, “That’s fine, but we will be cutting your benefits if you do.” The Minister is looking perplexed, which is how he looked at my Friend the Member for Glenrothes (Peter Grant).

Peter Grant Portrait Peter Grant
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Honourable Friend.

Anne McLaughlin Portrait Anne McLaughlin
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May I just say that I think everybody is honourable in case I forget to say it again?

These are not isolated cases. My friend could not do that presentation and had to sign on because she could not afford to lose unlimited amounts of that meagre income. She had to refuse that business opportunity. The damage it did to her reputation and self-confidence was incredible. She could not say to the person inviting her to the conference, “I’m awfully sorry but I have to go and sign on that day,” because she was positioning herself as a serious business person. She lied, but did so unconvincingly and was offered no more opportunities. The impact on her self-confidence and ability to apply for further jobs or develop her business was dramatic. I know that because the person I am talking about is me.

That was only three years ago. The decision did not make me any more likely to find work; it made me far less likely to find work. I felt powerless and my confidence went. I continued to apply for jobs, but how many jobs will someone be offered when the words they write make it quite clear that they are not feeling it and do not have the confidence to do the job? If I have time, I will tell a story of being unemployed that shows why conditionality does not work, and what does work.

I have no notes on the moral argument because it should go without saying. Let us take one single person—this is not about parents who are struggling to feed their kids—who is living on £73 a week. Does any hon. Member imagine that that is easy or manageable?

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Mims Davies Portrait Mims Davies
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My hon. Friend makes an important point about consistency, which I absolutely believe the hon. Member for Paisley and Renfrewshire South is looking for in this process, but we have heard about cases today, from hon. Members across this House, in which there were completely different views and completely different ways of going about things, and that reflects the way our constituents live and work. We can bring in a consistent system, but the reality is we are dealing with different people.

Peter Grant Portrait Peter Grant
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We have heard many comparisons between the sanctions system and the criminal justice system. Consistency in the criminal justice system is helped by the fact that there are strict laws about admissibility of evidence and what the police can do to collect evidence and so forth. Would it not be better to have legislation that enshrines in law some of the steps that can be taken to have consistency in the sanctions system, so that some of the failures the hon. Lady has had to deal with in her constituency office are stopped before they happen and before people get hurt?

Mims Davies Portrait Mims Davies
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I hear the hon. Gentleman, and I genuinely came into this debate with the view that the Bill has some real benefits. However, I believe that better and more up-to-date guidance, rather than legislation via the Department, is the right way to proceed. But I still do believe that through the Bill and this debate we can learn a lot about how sanctions can be operated humanely.

I realise that for those, few in number, who are given sanctions, that makes a big difference to their lives. Those people will be suffering huge hardship because of their sanctions and because certain criteria mean they do not receive safety-net payments. I recognise that 60% of a very small amount of money for those in a very difficult situation is an unpleasant place to be, but this does give us a layer of protection. I have great sympathy with the measures in the Bill limiting the use of higher level sanctions in certain circumstances.

There might be mental health issues, homelessness and caring responsibilities. Just yesterday, I heard from one of my caseworkers that we had managed to deal with a slightly different issue in terms of homelessness: someone was moving from north London, who was without family and who was in a difficult position because of disability. We have managed to get him on to the right level of support in the local area where his friends and family are located. That had been affecting his mental health, and we were all crying when we were speaking and listening to this constituent.

Every single time I meet my constituents, I am moved by the plight people find themselves in, and mental health issues and homelessness issues play a huge part in them. In fact, there were very few sanctions cases in our casework, but where we had intervened and got to the bottom of it we had made progress. I am very pleased the system is working in that way.

As co-chair of the all-party group on carers, I recently led a debate on carers in this House. I am a former carer, supporting my mum and dad, and we know the enormous sacrifice the 6.5 million carers undertake daily for their loved ones. Two million more people a year will come into caring responsibilities in some way or other. We need to be able to reflect that in the way we support our constituents.

There is a quiet carers army on which all of us depend, which is why I always speak to my constituents about making sure they are aware of the benefits system and are making sure they get all the support they need. The benefit sanctions system should consistently recognise that people have caring responsibilities, and if it does not we need to ensure that the Government pour support into this area, just as they are in the area of mental health. The pledge to provide an additional £1 billion for mental health provision by 2020-21 is welcome. Mental health issues reach every part of the way in which the state operates, including the sanctions regime. I have had a constituency case in which the parents of a young lad with mental health issues had a problem with sanctions. We managed to deal with it because the way through to him was via his parents. They were able to come to me to ask for help.

Every one of us in this House who is a former councillor will be aware of the link between mental health and homelessness, and of the urgent decisions that have to be made in order to get people into a place of safety urgently.