(4 years, 6 months ago)
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I agree. I thank my hon. Friend for the ten-minute rule Bill he introduced recently, which addresses this very issue. USDAW has found that 25% of incidents of people assaulting or threatening retail workers are triggered by staff challenging shoplifting, 22% involve age-related sales, and 21% involve the sale of alcohol.
I appreciate that this is a sensitive issue. Unfortunately, I witnessed an armed robbery in Belfast in which a young girl who was left on her own to look after a shop was attacked and robbed. There is a responsibility on shop owners, too, to ensure that staff are not left vulnerable and on their own without any cover whatever.
I agree. Certainly, lone working should not occur in such situations. We need responsible employers to ensure that that does not happen.
Staff who fear for their safety and do not believe they will be protected are less likely to challenge those who seek to get their hands on something they should not. We ask retail workers to do an important civic role in policing the sale of restricted items. It is a role we often forget they have to do. Surely, it is right that we protect them while they do it.
The current sentencing guidelines for all types of assault take into account as an aggravating factor the fact that the victim was
“providing a service to the public”.
However, that is one of 19 aggravating factors, which are measured against 11 mitigating factors. The experience of retail workers is that the impact of an assault on their lives is not fully taken into account during sentencing. They feel they do not receive appropriate justice. A separate offence of assaulting someone serving the public would be simpler to determine. I have seen multiple cases that show that the Government need to do more to encourage prosecutions and appropriate sentences that do not leave victims feeling abandoned. Creating a specific offence would also send a message that violence and threats against retail workers are not acceptable.