Online Anonymity and Anonymous Abuse

Nigel Evans Excerpts

Wednesday 24th March 2021 Commons Chamber

[Relevant Documents: e-petition 575833, Make verified ID a requirement for opening a social media account, and e-petition 332315, Ban anonymous accounts on social media; oral evidence taken before the Petitions Committee on 21 May and 2 July 2020, on Tackling Online Abuse, HC 364.]

[Mr Deputy Speaker (Mr Nigel Evans)]

Before I call Siobhan Baillie to speak for about 10 minutes, may I inform everybody that, from then on in, we are on a three-minute limit? For those who can participate for less than three minutes, you will be doing a favour to colleagues who are lower down on the call list.

--- Later in debate ---

[Siobhan Baillie]

I thank my hon. Friend; it was very kind of him to set up a meeting between me, Katie and her mum Amy. We talked about her experiences of the trolls. What they have been through is absolutely heartbreaking. Harvey has been subject to the most vile abuse, which I actually cannot bring myself to say. This has gone on his whole life. The strength with which he and his family have endured these issues is remarkable. Any mother would want to protect her children and we must arm parents with the tools to do just that.

In Stroud, a robust military veteran has had years of deliberate online attempts to ruin his business and reputation. It has nearly broken him mentally at times. The Facebook page that attacks him has a spare one in case the first gets taken down. Another constituent has endured years of stalking and harassment. She is a retired social worker. She has found the police ill equipped to deal with such fast-moving tech, and even when the perpetrators put a picture of her garage door up online—indicating they knew where she lived—she still felt unprotected. A Gloucestershire journalist was recently told by an anonymous loon that she is single because she

“is self absorbed and looks like a slut”.

I have done enough domestic violence work as a lawyer to know that such attitudes and language are a short hop, skip and jump to violence.

Of course, not all online nastiness is anonymous. One named man said of me on Facebook last week:

“She should be banished from our lovely Stroud…years ago she’d have been shot on the spot for her arrogance and hypocrisy…yet people voted for the ass licking vile piece of slime.”

Lovely—and I could go on and on. I do not have enough time to properly address other reports of dangerous antisemitism, fake news, vaccine misinformation, deliberate reputation ruining and online fraud. That is on top of the daily legal but harmful harassing-type behaviour, plus posts that have the veneer of a justified challenge but are really just deliberately spiking pile-ons and hate.

Constituents I have spoken to are clear that the reporting does not work, the cost of legal remedies are out of the reach of normal people and the law needs updating. We need to make social media known more for the good in our society, rather than as a toxic, unsafe hellhole. The Government’s online harms work, though overdue, is to be commended as a huge step in the right direction. That legislation will require media platforms to take more effective actions against abuse, whether it is anonymous or not. Its aims of protecting children and empowering adults to stay safe online are noble, yet the White Paper barely addresses the issue of anonymity. There were no specific consultation questions about the issue. That should be rectified without delay.

As it stands, tech companies do not know who millions of their users are. No matter how good their intentions, the lack of basic information means that any attempt to police platforms and bring offenders to justice is a painful process, if it happens at all. Ofcom’s hands will be tied behind its back before it even starts.

I do not propose the banning of anonymous accounts. There are great benefits in anonymity that I know other Members will speak passionately about today. I would like to see tech companies move on this issue, as we should not always need the Government to intervene, although sadly it currently looks like they will have to.

Three simple steps would go a long way to prevent, deter and reduce online abuse. First, we should give social media users the option to verify their identity. Secondly, we should make it easy for everybody to see whether or not a user has chosen to verify their identity. Members of this House already use that function—my Twitter account has a prominent blue tick next to it, thereby providing confidence that the account is genuine and my details have been checked. Verification works: we should make it available to all. Finally, we should give users the option to block communication, comments and other interaction from unverified users as a category, if they wish.

Some people argue that such moves would undermine freedom of speech, but I disagree. No one would be prevented from using another name or being “Princess What’s-her-chops”, but it would make it harder for online abusers to hide in the shadows if they cause mayhem. Importantly, it would make abusers easier to catch and give social media users the power of choice. Some will be happy to interact with unverified users; others will not. But there must be a choice.

In any event, what greater impediment to freedom of speech is there than people worrying that what they say online will end up in a death threat or a rape threat? What personal freedoms have been lost through the damage done to mental health by online bullying? How many people have already looked at online abuse and hesitated before applying for public-facing jobs, or not applied at all? My proposals would protect freedom of expression and respect the choice of anonymity, but make it harder for abusers to hide in darkness and give individuals new powers to control how they interact with others. I urge everybody to look up the organisation Clean up the Internet, which was co-founded by one of my constituents, to see the proposals in more detail.

Mr Deputy Speaker, no one should face the abuse and horror that you will hear about today. For the victims of online harm, the abuse is not virtual. It does not stay in cyber-space. It impacts the real lives of real people in the real world. If we fail properly to investigate the impact and options surrounding anonymity, I fear we will render any forthcoming legislation and change—no matter how good it is—out of touch and out of date before the ink is dry. We have the expertise, support and drive to tackle online harms; let us be a beacon of light and illuminate the dark streets of social media. Let us really lead the world on tackling anonymous abuse.

[Mr Deputy Speaker (Mr Nigel Evans)]

It may be of use if I go through some of the timings for the rest of the debate and the afternoon. The wind-ups will start at 4.21, with six minutes for John Nicolson. We will then have Jo Stevens at 4.27 and the Minister, Matt Warman, at 4.35. At 4.43, Siobhan Baillie will have a couple of minutes to wind up the debate.

The time limit is three minutes and I must ask hon. Members to observe it very strictly, because otherwise colleagues will simply not be able to get into the debate. They will be doing colleagues a favour if they can even manage to deliver their speeches in less than three minutes.

[Dame Margaret Hodge (Barking) (Lab) [V]]

I congratulate the hon. Member for Stroud (Siobhan Baillie) on securing this debate.

Legislating on online harms gives us a vital opportunity to call a halt to the extremism, misinformation and avalanche of harmful abuse that has become commonplace on social media. Whether on big platforms such as Twitter or fringe platforms such as Telegram, harmful content is now all-pervasive. Recently, another tsunami of racist abuse was directed at the footballers Marcus Rashford, Lauren James and Anthony Martial. Sometimes, the perpetrators can be identified, but too often those responsible do not reveal who they are. In the past, we argued that online anonymity supported open democratic debate; I am now convinced that anonymity encourages online harm that is not just hateful in itself but is used to spread lies about individuals and aims to undermine their credibility and so shut down their voices. Far from nurturing democratic debate, anonymity undermines democracy.

My work challenging Jew-hate reached a climax last autumn, with the publication of the Equality and Human Rights Commission report into antisemitism in the Labour party. Community Security Trust found that my public comments at that time led to 90,000 mentions on social media. The vast majority were abusive, racist and misogynistic.

Let me share just a few; some are very offensive.

“I hope she dies soon. Dumb bitch”;

“nothing but a couple of shit-stirring…cum buckets, bought and paid for by Israel.”

I was told I was a “Mossad agent”, a “Zionist stooge”, a wrinkly “pedo-lover”. “Traitor.” “Snake.” “Rat.” “Shill.” “Nazi”. This abuse is aggressive, harmful, yet sometimes I have no idea who said it.

Ending anonymity for those who promulgate hate or harm is key to effectively combating it. We must compel social media companies to be able to identify all users. We know that is easily done. Take the online payment company PayPal. Everyone using PayPal must provide their identity when setting up an account. Users’ identity is not public, but it can be traced if required. If social media companies acted similarly, those who use online anonymity for good, such as whistleblowers, or victims of child abuse or domestic abuse, could continue to do so, but those who use anonymity to spread harmful content would be identifiable, and could be dealt with by the appropriate authorities. Knowing that would, at a stroke—

[Mr Deputy Speaker (Mr Nigel Evans)]

I am sorry; we will have to leave it there. Time is up.