Online Anonymity and Anonymous Abuse

(Limited Text - Ministerial Extracts only)

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Wednesday 24th March 2021

(3 years, 7 months ago)

Commons Chamber
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Matt Warman Portrait The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport (Matt Warman)
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I want to start by congratulating my hon. Friend the Member for Stroud (Siobhan Baillie), my right hon. Friend the Member for East Hampshire (Damian Hinds) and the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) on tabling this important topic for debate. Online anonymity matters. It matters because it can give activists in oppressive regimes the means to organise. It matters because it can give whistleblowers the opportunity to speak out. It can give the uncertain teenager the means to research their sexuality or those who do not want to disclose it the option not to do so. It can give the most vulnerable in our society the chance to protect themselves from their abusers. But anonymity online can also give licence to those who threaten individuals, to those who threaten public figures and ultimately to those who threaten the foundational institutions of our economy and our democracy. We have heard powerful and shocking stories of that sort today.

Let us be clear: free speech is crucial, and a climate of fear creates a crisis for freedom of speech. That is why the Government’s online safety Bill is so important. For the first time, the social networks on which so much of this abuse is hosted will be required to enforce terms and conditions that ban abuse and protect free speech. That is important not just for anonymous abuse; it is important in tackling the abuse that is far too prevalent from those who use their real names, too. Abuse online or offline, anonymous or obviously identifiable, is not acceptable, and this Government are balancing the benefits of anonymity for those who need it, free speech and the right of every citizen to feel safe. Nobody, not even the right hon. Member for Hayes and Harlington (John McDonnell), should be free anywhere to call for people to be lynched.

Several Members—my hon. Friends the Members for Ashfield (Lee Anderson) and for East Surrey (Claire Coutinho) and a host of others—have made compelling cases for the option to verify users’ identity when signing up to social media. Such an approach could bring benefits, not least the potential to more easily identify those involved in serious harm and abuse online. Ofcom will be exploring how platforms can meet the duty of care, and we must ensure that there are no safe spaces for criminals online, but at the same time we must be mindful of the arguments, particularly from those users who rely on anonymity to protect their safety online.

Grahame Morris Portrait Grahame Morris
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Will the Minister give way?

Matt Warman Portrait Matt Warman
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I will give way very briefly.

Grahame Morris Portrait Grahame Morris
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The Minister is very generous. I wonder whether he might address the point that was made by me and other hon. and right hon. Members regarding the threats and intimidation directed to members of the National Union of Journalists. I am sure he agrees that that is unacceptable. Would he agree to meet a delegation from the NUJ in advance of the publication of the Bill to listen to their concerns directly?

Matt Warman Portrait Matt Warman
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As a former member of the NUJ, it would be churlish of me to reject such an invitation, and I know that we are keen to engage with the NUJ.

In December, we published the full Government response to the online harms White Paper consultation, which sets out the new expectations on companies to keep their users safe online. Services that host user-generated content or allow people to talk to others online will need to remove and limit the spread of illegal content, such as child sexual abuse and terrorist material. All companies will need to tackle illegal anonymous abuse on their services. All companies will need to assess the likelihood of children accessing their services and, if so, ensure additional protections. Companies with the largest audiences and high-risk features will have to take action in respect of content or activity on their services that is legal, but harmful to adults. That is because certain functionalities, such as the ability to share content or contact users anonymously, are more likely to give rise to harm. The regulator will set out how companies can fulfil their duty of care in codes of practice, including what measures are likely to be appropriate in the context of private communications. Users will be able to report anonymous abuse effectively, and should expect swift and effective responses from platforms.

The online safety Bill will be ready this year. Of course, the precise timings are subject to parliamentary time, but in the meantime we are already working closely with Ofcom to limit the implementation period to as short a period as possible. We want all parliamentarians to feed in to this significant piece of work, and I encourage the Members who have contributed today to do that. We will continue working with Members of both Houses, and we will continue to listen to their concerns as we move through the passage of this legislation.

We are also clear that companies should not wait for legislation to be in place to take action, so I want to talk briefly about the measures that platforms are taking. For example, Facebook allows users to protect themselves from unwanted interactions. Instagram allows businesses and creator accounts to switch off direct messages from people they do not follow. Twitter has introduced a feature to limit replies to followers, providing users with more control over who they interact with. All of this is good news, but more work needs to be done in this area to keep all users safe online.

I also want to mention the police’s legal powers to investigate abusive behaviours. The police can already identify individuals who attempt to use anonymity to escape sanctions for online abuse where the activity is illegal. The UK-US data access agreement, which will shortly come into effect, allows UK law enforcement agencies to directly request information. It will significantly reduce the time required to obtain data for cases involving serious crimes.

Of course, we recognise that the law must continue reviewing this area as well, ensuring that the police have the necessary tools at their disposal to investigate anonymous abuse online. The Government are undertaking a review with law enforcement to ensure that the current powers that they have are sufficient to tackle illegal abuse online, anonymous or otherwise. The outcome of that work will inform the Government’s position in relation to illegal anonymous abuse online and the online safety regulatory framework, as will the Law Commission reviews into existing legislation on abusive and harmful communications, including deepfakes. That report is expected later this year.

The Government are committed to tackling harms online, including harms perpetrated anonymously. We know that those harms are not evenly spread. We know that they disproportionately affect women, they disproportionately affect minorities, they disproportionately affect trans people. As has been said, they also disproportionately affect journalists. Anonymous abuse can have a significant impact on victims, whether they are members of the public or high-profile public figures.

The regulatory framework and the criminal law reforms will better protect all users online while also safeguarding freedom of expression, because it is vital that we get this legislation right. We want all parliamentarians to feed into this significant and important piece of work. We will continue to work with Members of both Houses, and we are confident that our approach, through the online safety framework and the criminal law review, will tackle online abuse, including abuse perpetrated anonymously. I pay tribute to all those Members who have so powerfully brought the need to do so home to us all today.