Asked by: Nick Timothy (Conservative - West Suffolk)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what his planned timescale is for (a) commencing and (b) completing upgrades to Ely and Haughley junctions.
Answered by Lilian Greenwood - Parliamentary Under-Secretary (Department for Transport)
This government is committed to delivering economic growth, and projects such as the Ely Area Capacity Enhancement and upgrades to Haughley Junction have the potential to contribute to this. While the previous government made public statements of support for both projects, no funding was provided to allow either to progress.
The Chancellor has been clear about the state of the nation's finances and has launched a multi-year Spending Review. Decisions and timescales about individual projects will be informed by the review process and confirmed in due course.
Asked by: Nick Timothy (Conservative - West Suffolk)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what data her Department holds on the (a) number and (b) total sum of compensation payments made to passengers by each railway franchise in each of the last 10 years.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
Statistics on the number of delay compensation claims made by passengers to each railway franchise is published by the Office of Rail and Road (ORR) and may be found online at: https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensation-claims/ , ‘Table 4410 – Delay Compensation Claims’. The time series for this dataset begins in the financial year April 2018 to March 2019.
Data on the total sum of compensation payments made to passengers by each railway franchise between 2019/20 and 2022/23 may be found online at: https://www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation/train-operating-companies-passengers-charter-compensation. Data on compensation payments between 2009/10 and 2018/19 for those train operating companies where information was available can be accessed from: https://webarchive.nationalarchives.gov.uk/ukgwa/20201020210716/https:/www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation. This data includes discretionary compensation paid by the train operators for poor service, e.g. out of service facilities, as well as delay compensation claims.
Asked by: Nick Timothy (Conservative - West Suffolk)
Question to the Department for Transport:
To ask the Secretary of State for Transport, how many train cancellations there were for each railway franchise (a) in total and (b) as a percentage of the number of services run by each franchise, for each of the last ten years.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
Information relating to the number of train cancellations for each railway franchise for the past ten years may be found online at: https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance in ‘Table 3123 - Trains planned and cancellations by operator and cause.
Asked by: Nick Timothy (Conservative - West Suffolk)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what the average percentage of scheduled train miles operated was for each railway franchise in each of the last ten years.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
Statistics on the number of train services run are published by the ORR - https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/. Table 3123 – ‘Trains planned and cancellations by operator and cause’ shows the average percentage of scheduled trains that did not run.
Asked by: Nick Timothy (Conservative - West Suffolk)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what data her Department holds on the number of passenger complaints for each railway franchise in each of the last 10 years.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
Information on the number of passenger complaints for each railway franchise can be found online at: https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/table-4100-complaints-closed-by-operator/ .
Note that this table provides information based on the number of passenger complaints closed by each operator. The time series for this data set begins in the financial year April 2016 to March 2017.