Oral Answers to Questions

Nick Smith Excerpts

Tuesday 19th January 2016 Commons Chamber

[Mr Gauke]

At the moment, call handling is at a higher level than it has been for many years. It was certainly the case that in spring of last year call handling standards were not at an acceptable level, but HMRC has made significant improvements and I hope it will continue to make progress.

[Nick Smith (Blaenau Gwent) (Lab)]

14. What his plans are for future funding of illegal money lending teams.

[The Economic Secretary to the Treasury (Harriett Baldwin)]

The Government are exploring options to ensure that the England and Wales illegal money lending teams have the funding they need to ensure that consumers continue to be protected from illegal loan sharks, and are confident of transitional arrangements being agreed.

[Nick Smith]

Too many of my constituents are victims of loan sharks. The illegal money lending team has helped nearly 24,000 victims across the country, yet the Government have treated the service with disdain. Will the cuts to this vital team and to local employment standards not make the poorest more vulnerable?

[Harriett Baldwin]

Far from agreeing with the hon. Gentleman, I must say that the Government are finding ways to put the team on a sustainable basis to continue the valuable work it does to protect people from illegal money lending.