Oral Answers to Questions

Nick Smith Excerpts

Monday 23rd June 2014 Commons Chamber

[Fiona O'Donnell (East Lothian) (Lab)]

12. What steps he is taking to improve the claims and decision- making process for personal independence payments.

[Nick Smith (Blaenau Gwent) (Lab)]

16. What steps he is taking to improve the claims and decision-making process for personal independence payments.

[The Minister of State, Department for Work and Pensions (Mike Penning)]

Yet again I am committed to improving our performance and that of our contract providers. I want to make sure the right decisions are made as soon as possible. With that in mind, I have looked, particularly working with Macmillan, at how we can reduce waiting times for terminally ill people waiting for PIP. That stood at 28 days when I first met the Work and Pensions Committee, and I said that was unacceptable. It is inside 10 days now, and I want it to become lower.

--- Later in debate ---

[Mike Penning]

Now I have addressed the issue of the terminally ill, we are particularly addressing progressive illnesses. We want to look at that very quickly. As soon as we can get that situation addressed, I will come before this House and say so, but the priority must be that the people who need it get it, and the people who do not need it, do not get it.

[Nick Smith]

Some Blaenau Gwent constituents have waited months and months for assessment. Why did the Minister’s Department not properly pilot what has become this fiasco?

[Mike Penning]

It is interesting that yet again a Labour Member uses the word “fiasco”, and I know the Public Accounts Committee Chairman, the right hon. Member for Barking (Margaret Hodge), made a similar comment. It was not actually in the PAC report, however, so this was a made-up comment that was not in the report. [Interruption.] Well, it was not in the report, and how on earth can we be talking about something that was not in the report? At the end of the day, we need to make sure we address this situation. I have admitted that the waiting time is too long, and we will get it down. We will do something about it; the previous Administration did not do so.