(6 years, 1 month ago)
Commons ChamberWaiting to get their universal credit is causing people huge problems. Will the Secretary of State do everything she can to address that problem, because it is the main thing that comes up when people come to see me every week—almost every day—with their problems about the universal credit roll-out?
(6 years, 6 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
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Just to clarify, I am talking about two specific cases today. Another case is ongoing, but we will not be talking about that because we are waiting for the decision. They are all linked together, but that is the difference between that case and the other two.
We must ensure that the right people are getting the support that they need, and more people are getting that support. We have a reconsideration process and an appeals process for anybody who wants to query why they are not getting support.
On Friday, a constituent told me that when they received their PIP assessment it did not reflect the truth of the conversation that they had had with the assessor. That happens too often to be just coincidence. What is the Department doing to get proper quality assurance in place, so that we do not have constituents coming forward with the same tale again and again?
The hon. Gentleman makes a good point. We must have faith in the conversations and assessments, which is why I have looked forward to having them videoed to ensure that we see, hear and know what is going on. If the process is videoed, people will get an honest appraisal of what went on and, equally, we might see a more suitable conversation between the assessor and the individual.
(10 years, 11 months ago)
Commons Chamber16. What assessment he has made of the effect of the under-occupancy penalty on household incomes.
The average weekly reduction in housing benefit resulting from this measure is £14.50. However, two thirds of those affected experience weekly reductions of less than that, and the average weekly loss for those who have moved off benefit as a result of this policy is £8.
When I visited the Scunthorpe food bank recently, the excellent volunteers there reported a significant increase in the numbers of people using the food bank. When I asked them why that was, they chorused in unison: “The bedroom tax.” When are this Government going to do a proper evaluation of the damage the bedroom tax is doing to hard-working families?
I, too, praise the local community, the voluntary groups, the Trussell Trust and the Churches that are helping people through the food banks, but I do not agree that we can draw an analogy between what is happening there and our attempt to get fairness through changes to the spare room subsidy. What about those people who are in overcrowded homes? What about those people who are on a waiting list? How do we support everybody in this way? Labour shirked dealing with this problem, and it is a very difficult issue to get right. Labour shirked it but we are dealing with it.