Oral Answers to Questions

Nic Dakin Excerpts

Monday 1st July 2019 Commons Chamber

[Nigel Huddleston (Mid Worcestershire) (Con)]

15. What steps the Government are taking to increase financial support for vulnerable universal credit claimants, compared with the legacy system.

[Nic Dakin (Scunthorpe) (Lab)]

20. What steps she is taking to support vulnerable people who apply for universal credit.

[The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)]

Universal credit ensures that support goes to those who need it most by simplifying the previously complicated legacy system, allowing 700,000 more people to receive approximately £2.4 billion in unclaimed benefits. Since 1 April this year, the Citizens Advice and Citizens Advice Scotland Help to Claim service has been in place, providing free, confidential and impartial support to help people, including those who are vulnerable, to make a universal credit claim.

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[Will Quince]

Universal credit claimants may be able to claim a refund for the cost of travelling to a hospital for treatment through the NHS healthcare travel costs scheme. To claim travel costs, claimants should take travel receipts, as well as their appointment letter or card and proof they are receiving a qualifying benefit, to a nominated cashiers office, which will be located in the hospital or clinic that treats the claimant. I should advise my hon. Friend that costs can be claimed back up to three months after an appointment.

[Nic Dakin]

The requirement for explicit consent built into universal credit makes it difficult for organisations such as Macmillan to support claimants as they did those on legacy benefits. When will the Government meet their commitment to review this requirement with the Social Security Advisory Committee, how will they engage stakeholders and when do they expect to report their findings?

[Will Quince]

The hon. Gentleman raises a very good point—it concerns me too. We have agreed to work collaboratively with the Social Security Advisory Committee to consider how current practices could be enhanced, and to publish a report on our joint conclusions.

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[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

I thank my hon. Friend for highlighting such a fantastic proactive example that is making a real difference, and I support anything further that we can do. The number of applicants to the Access to Work programme with a learning disability increased by 22% in the last year alone. That is an encouraging trend, and we must do much more in this important area.

[Nic Dakin (Scunthorpe) (Lab)]

T4. With £7 billion of unclaimed pension credit since 2017—equivalent to two out of five pensioner households entitled to that credit not getting it—how will Government respond to Independent Age’s “Credit Where It’s Due” campaign to ensure that everyone who is entitled to pension credit gets it?

[The Parliamentary Under-Secretary of State for Work and Pensions (Guy Opperman)]

I saw the report, which was published last week, and noted the findings on page 15 and the four recommendations, many of which we are already doing. Whether through jobcentres, third parties, local authorities or our various other communications, we want more people to be claiming pension credit, and we are trying to do everything possible to make that happen.