Oral Answers to Questions
Debate between Neil Gray and Simon Kirby(7 years, 10 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Simon Kirby
The UK Government are doing everything they can to support our economy and boost jobs and growth. Where the Scottish Government now make choices that have a different impact, they will need to explain them to the people of Scotland.
Neil Gray (Airdrie and Shotts) (SNP)
Again we have heard erroneous claims that Scotland is somehow the highest-taxed part of the United Kingdom. In actual fact, the average cost of a band D council tax property in Scotland is lower than in England. Will the Minister now welcome the Scottish Government’s approach to council tax policy in Scotland?
Concentrix: Tax Credit Claimants
Debate between Neil Gray and Simon Kirby(8 years, 1 month ago)
Westminster HallRead Full debate Read Hansard Text Read Debate Ministerial Extracts
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Simon Kirby
I am going to reach that point later. Very briefly, HMRC provided third-party data to Concentrix, which then chose who to pursue from those data.
Neil Gray (Airdrie and Shotts) (SNP)
We have heard today of constituents who have lost employment, college courses and access to childcare, and have been forced to go to food banks and take out payday loans, which inflicts stress and trauma not only on the parents but on the children. Having admitted that it was the responsibility of HMRC as well as Concentrix, will the Minister commit to expanding the compensation available to reflect the hardship and trauma inflicted on those people?
Simon Kirby
I will make some progress, and if the hon. Gentleman listens carefully, he may well hear some things that are helpful to that question. Before I turn to those points, let me outline what we are doing.
First, as my hon. Friend the Financial Secretary announced in the House last month, HMRC is not passing any new cases to Concentrix. We have been very clear that the contract will not be renewed beyond the end date of May 2017. Secondly, staff at HMRC are, as we speak, making every effort to resolve all open cases to ensure people get the payments they need and deserve. HMRC took back 181,000 outstanding cases from Concentrix and it has already dealt with more than 149,000—82%—of them. I would like to reassure everyone whose case remains open that we are making every effort to complete those cases within the next couple of weeks. It really is a priority.