Smartphones and Social Media: Children

Debate between Miriam Cates and Kirsty Blackman

Tuesday 14th May 2024 Westminster Hall

[Kirsty Blackman (Aberdeen North) (SNP)]

Thank you for chairing this debate, Sir George. I congratulate the hon. Member for Penistone and Stocksbridge (Miriam Cates) on securing it. I want to talk about a number of things: safety online by design, the safety of devices by design, and parental and child education. Just to confuse everyone, I will do that in reverse order, starting off with parental and child education.

Ofcom has a media literacy strategy consultation on the go just now, as well as the consultation on the strategy around protecting children. Both are incredibly important. We have a massive parental knowledge gap. In about 15 or 20 years, this will not be nearly so much of a problem, because parents then will have grown up online. I am from the first generation of parents who grew up online. My kids are 10 and 13. I got the internet at home when I was six or seven, although not in the way that my kids did. Hardly anybody in this House grew up on the internet, and hardly any of the parents of my children’s peers grew up online.

I know very well the dangers there are online, and I am able to talk to my children about them. I have the privilege, the ability and the time to ensure that I know everything about everything they are doing online—whether that means knowing the ins and outs of how Fortnite works, or how any of the games they are playing online work, I am lucky enough to be able to do that. Some parents have neither the time nor the energy nor the capacity to do that.

[Miriam Cates]

I commend the hon. Lady for her knowledge and dedication, but is it not the case that even parents as diligent as her find that teenagers can bypass these controls? Even if our children do not have access to a device, they can easily be shown the most harmful of material on the school bus. Is this not actually about child development, and whether a child has the brain development to be able to use these devices safely, rather than just about education?

[Kirsty Blackman]

I wanted to talk about education among a number of other things. Children can absolutely be shown things on the bus, and stuff like that; children and young people will do what they can to subvert their parents’ authority in all sorts of ways, not just when it comes to mobile phones. Part of the point I was making is that I have the privilege of being able to take those actions, while parents who are working two jobs and are really busy dealing with many other children, for example, may not have the time to do so. We cannot put it all on to parental education, but we cannot put it all on to the education of the children, either. We know that however much information we give children or young people—particularly teenagers—they are still going to make really stupid decisions a lot of the time. I know I made plenty of stupid decisions as a teenager, and I am fairly sure that my children will do exactly the same.

I grew up using message boards, which have now been taken over by Reddit, and MSN Messenger, while kids now use Facebook Messenger or WhatsApp. I grew up using internet relay chat—IRC—and Yahoo! Chat, which have taken over by Discord, and playing Counter-Strike, which has now been subsumed by Fortnite. I used Myspace and Bebo, while kids now use things like Instagram. These things have been around for a very long time. We have needed an online safety Act for more than 20 years. When I was using these things in the ’90s, I was subject to the same issues that my children and other children are seeing today. Just because it was not so widespread does not mean it was not happening, because it absolutely was.

The issue with the Online Safety Act is that it came far too late—I am glad that we have it, but it should have been here 20 years ago. It also does not go far enough; it does not cover all the things that we need it to cover. During the passage of the Act, we talked at length about things like livestreaming, and how children should not be allowed to livestream at all under any circumstance. We could have just banned children from livestreaming and said that all platforms should not allow children to livestream because of the massive increase in the amount of self-generated child sexual abuse images, but the Government chose not to do that.

We have to have safety by design in these apps. We have to ensure that Ofcom is given the powers—which, even with the Online Safety Act, it does not have—to stop platforms allowing these things to happen and effectively ban children from accessing them. Effective age assurance would address some of the problems that the hon. Member for Penistone and Stocksbridge raises. Of course, children will absolutely still try to go around these things, but having that age assurance and age gating, as far as we possibly can—for example, the stuff that Ofcom is doing around pornographic content—will mean that children will not be able to access that content. I do not see that there should be any way for any child to access pornographic content once the Online Safety Act fully comes in, and once Ofcom has the full powers and ability to do that.

The other issue with the Online Safety Act is that it is too slow. There are a lot of consultation procedures and lead-in times. It should have come in far quicker, and then we would have had this protection earlier for our children and young people.

We need to have the safety of devices by design. I am slightly concerned about the number of children who are not lucky enough to get a brand-new phone; the right hon. Member for Chelmsford (Vicky Ford) talked about passing on a phone to a child. Covering that is essential if we are to have safety of devices by design. Online app stores are not effectively covered or as effectively covered as they should be, particularly when it comes to age ratings. I spoke to representatives of an online dating app, who said that they want their app to be 18-plus, but that one of the stores has rated it as 16-plus and they keep asking the store to change it and the store keeps refusing. It is totally ridiculous that we are in that situation. The regulation of app stores is really important, especially when parents will use the app store’s age rating; they will assume that the rating put forward by the app store is roughly correct. We need to make changes in that respect and we need to come down on the app stores, because they are so incredibly powerful. That is a real moment when parents, if they have parental controls, have that ability to make the changes.

In relation to safety online by design, I have already spoken about live streaming. When it comes to gaming, it is entirely possible for children to play online games without using chat functions. Lots of online games do not actually have any chat function at all. Children can play Minecraft without having any chat; they cannot play Roblox without having any effective access to chat. Parents need to understand the difference between Minecraft and Roblox—and not allow anyone to play Roblox, because it is awful.

There are decisions that need to be taken in relation to safety online by design. If people have effective age verification and an effective understanding of the audience for each of these apps and online settings, they can ensure that the rules are in place. I am not convinced yet that Ofcom has enough powers to say what is and what is not safe for children online. I am not convinced that even with the Online Safety Act, there is the flexibility for it to say, “Right—if you have done your child access assessment and you think that your app is likely to be used by children, you cannot have live streaming on the app.” I am not convinced that it has enough teeth to be able to take that action. It does when it comes to illegal content, but when it comes to things that are harmful for children but legal for adults, there is not quite enough strength for the regulator.

I will keep doing what I have been doing in this House, which is saying that the online world can be brilliant—it can be great. Kids can have a brilliant time playing online. They can speak to their friends; particularly if children are isolated or lonely, there are places where they can find fellowship and other people who are feeling the same way. That can be a positive thing. The hon. Member for Penistone and Stocksbridge has laid out where often the online world is negative, but it can be positive too. There are so many benefits in terms of schoolwork, clubs, accessing friends, and calendars. Cameras are great, too. My children sometimes use the bird app on their phones to work out which birds are singing. It is brilliant that they can do things like that online.

There are so many benefits, but we have a responsibility, just as we do when our children are playing in the park, to ensure that they are safe. We have a responsibility as legislators to ensure that the regulators have enough teeth to make sure that the online world is safe, so that children can get the benefits of the online world and of using smartphones but are not subject to the extremely negative outcomes. My hon. Friend the Member for Stirling (Alyn Smith) mentioned his constituent and the awful loss experienced by their family. Children should never, ever have to face that situation online, and we have a responsibility to regulate to ensure that they never have to.