Universal Credit Roll-out

Mims Davies Excerpts

Wednesday 18th October 2017 Commons Chamber

[Mr Gauke]

I have to make some progress.

Claimants now no longer need to switch between benefits if they move in and out of work, so they are free to take up short-term and part-time work without worrying about being worse off or their claim ending. It is working: our research shows that compared with people in similar circumstances under the previous system, universal credit claimants spend more time looking for work, apply for more jobs, take up jobs that they would not even have considered previously, and take on more hours or extra jobs. That is not an abstract discussion; this is real people’s lives being improved because of universal credit.

[Mims Davies (Eastleigh) (Con)]

Eighteen months ago, I visited Radian, a housing association in my constituency. Radian expressed to me and to our hon. Friend the Minister for Employment concerns about the impact of universal credit on tenants. Eighteen months later, those people are in work, paying the rent and working with the housing association. The outcome is positive. Labour Members are simply scaremongering.

[Mr Gauke]

I am grateful to my hon. Friend for highlighting the reality. This is not an abstract discussion; we are discussing real people’s lives.

--- Later in debate ---

[Mims Davies (Eastleigh) (Con)]

I welcome the key feature of universal credit, which aims to ensure that work always pays. As we heard from my hon. Friend the Member for Bolton West (Chris Green), training and opportunities continue to be limited by the existing system, so let us not pretend we started from a perfect place. I hear on the doorstep how people are infuriated by Labour’s failure to remedy the system. Universal credit is a difficult but needed revolutionary reform.

Universal credit services have been rolled out in my constituency since July, and I am pleased to say that I have not had a great number of concerns. None the less, my caseworkers have picked up on two issues, which I happily raise today. The first is internet access for those who are less technologically able. I would like the Minister to take that forward. Some people use internet cafés. Some use other people’s access to the internet so that those people can work with them through the process. It can be daunting, but they do it and stumble because they do not have the full paperwork. We need real clarity on what paperwork is required, and then people will feel less frightened and see it more as an opportunity.

On 20 July, I had a meeting with my local housing association, Radian, which has been successfully helping people to get into work and into training. Its positive involvement absolutely has to be encouraged. Eastleigh has moved on to a live service. Staff at Radian have confirmed that they are actively supporting tenants. This new approach to benefits is allowing it to offer a wide range of opportunities through its website and tenants’ magazines.

I do not want to scaremonger. MPs on neither side of the House have a monopoly on compassion. All of us can shape the future of universal credit and make it better, because it does work.