Universal Credit

Debate between Matthew Pennycook and Esther McVey

Monday 5th November 2018 Commons Chamber

[Ms McVey]

They have been frightened to go into the jobcentre. I have many letters from people saying thank goodness we did this, because it is so much better than the legacy system it replaces.

[Matthew Pennycook (Greenwich and Woolwich) (Lab)]

The full service was rolled out in Greenwich on 3 October and I am extremely concerned about the number of people locally who appear to be claiming universal credit when it is not necessary for them to do so and who are worse off as a result. What more can the Secretary of State’s Department do, particularly in terms of training and information sharing among organisations on the ground, to ensure that only those who need to claim universal credit are doing so?

[Ms McVey]

This is the new system, and people will be claiming universal credit as it rolls out to their jobcentre. This is a modern system that helps people into work and helps the most vulnerable. Probably the best thing that the hon. Gentleman could do is to work with them to ensure that they are on the system and that it is working for them.