Local Post Offices

Martin Wrigley Excerpts

Thursday 30th January 2025 Commons Chamber

[Gideon Amos]

Indeed. I think the hon. Member had read the next sentence of my speech, which was about the post office branch housed in WHSmith on Fore Street in Taunton. That business is potentially up for sale, which poses risks. The loss of such post offices would leave a huge gap across the country, particularly in county towns like Taunton. In the course of his work, will the Minister get concrete assurances from WHSmith that post offices in its stores will be retained following the sale? It is important that the Government get assurances from WHSmith on that point.

[Martin Wrigley (Newton Abbot) (LD)]

I thank my hon. Friend for securing this important debate. The distinction between Crown post offices and franchised post offices cannot be drawn heavily enough. In my constituency, we lost Crown post offices in Newton Abbot and in Dawlish, and the one in Teignmouth—which I believe is the last in my constituency; all the rest are franchises—is now under threat. Does he agree that the franchise system can provide a useful service but is absolutely no substitute for the full Crown post office service, which must remain?

[Gideon Amos]

I agree. I am sure that the Government will say in due course that, whatever its exact business model, a viable post office is what matters, and there would be some truth in that, but a secure post office, established for the long term, is what really matters.

The worries we hear from across the House and the country are not without foundation. We have seen worrying closures across the country. Notably, as has been mentioned, there was a recent consultation on the closure of 150 post offices. The loss of branches means that fewer communities can access vital services. House of Commons data shows that the number of post offices is rising overall, but in the south-west, which has lost more post offices than any other region in England, it is falling.

Wellington in my constituency lost its post office in 2019, and we can see the damage caused by that loss. Wellington is not a small town; it has 15,000 residents and is growing fast. Its population has grown by a third over the past two decades according to census data, and around 1,500 new homes have been built there in recent years. It also has a proud history as the home of Fox Brothers & Co, which has been manufacturing the finest flannels and fabrics for over 250 years and also owned its own bank—the Fox bank on Fore Street was the last bank in the country to issue its own banknotes. It is unacceptable for such a town to have no main post office. Losing the post office in 2019 has been a real blow. One constituent told me that he finds it

“totally baffling why Wellington Post Office was ever closed”.

It is particularly difficult for those without access to a car to visit the nearest alternative at Rockwell Green, a village several miles away. If they do, residents often find that the sub-post office is oversubscribed, with queues out the door. As a small village post office, it was only intended to provide for small numbers, and when it is open, parking has become a bit of a nightmare.