Passport Applications

Mark Tami Excerpts

Wednesday 18th June 2014 Commons Chamber

[Mrs May]

The vast majority of applications are straightforward: renewal or replacement applications for which the forms have been properly completed and all the required documents are available. Those applications are processed more easily than first-time applications because the individual has all the information that they need to provide. It is the case that first-time applications take longer than three weeks, and we have always been clear, as the Passport Office has always been clear, that first-time applications take longer because, of course, an interview is needed. That is part of the security that was introduced for passports, and I think we were absolutely right to introduce it. I shall see if I can get a precise figure for the right hon. Lady.

[Mark Tami (Alyn and Deeside) (Lab)]

My hon. Friend the Member for Worsley and Eccles South (Barbara Keeley) asked a straightforward question—will the extra costs that people are incurring be refunded?

[Mrs May]

I was clear last week and again this week that we are making particular arrangements for people who find themselves outside the three-week timetable and have to travel within the next seven days, to ensure that they can be upgraded and receive their passport in time, and that those individuals will receive a refund.