Banking in Scotland

Mark Hoban Excerpts

Thursday 14th October 2010 Westminster Hall

[Chris Leslie]

I understand where the hon. Gentleman is coming from. It would be unfortunate if a cashier or teller was wrongly blamed by a member of the public for something that their bank or institution had done. I know that only a small number of individuals were involved in what happened, but this is an institutional problem and not just a personalised one. We cannot just change the faces of the directors at HBOS or RBS and expect that all the problems will be ironed out. Although we must consider the regulatory environment, we should understand that the problem is more the culture of the companies in that sector in general. As we know from other circumstances, Government can cajole and set the rules, but ultimately they are not the ones who should be running those firms responsibly. Good corporate governance should have taken a different path; it did not in the credit crunch. I hope that we can get things back on the rails, so that we have a sustainable and solid—perhaps some would say boring—financial services sector in future, and regain some of the trust that the City and the financial services industry both here and in Scotland truly deserve.

The report raises issues that definitely deserve attention. My hon. Friend the Member for Glasgow South West talked about the bonuses paid to high earners and the juxtaposition between ordinary front-line staff and the well paid senior executives. I am glad that the previous Chancellor instituted that one-off bank bonus levy of 50% on discretionary bonuses above £25,000. It yielded £2 billion, which was far more than expected. It will be interesting to watch how the current Administration and the Minister seek to deal with the ongoing concerns of the general public about excessive remuneration. Those concerns are legitimate and need to be addressed to rebuild the trust that is much deserved by those who are genuinely working hard to do their best in a very complex industry.

The hon. Member for Argyll and Bute (Mr Reid) mentioned the willingness of banks to lend to businesses. Discussions are under way with the British Bankers’ Association and others, and reports have been published today. We are hearing many conflicting reports. The banks themselves are adamant that money is available, yet the reports that we consistently receive in our surgeries across the country is that small and medium-sized enterprises are finding the hurdles that they have to jump over too high and that, too often, banks are not willing to do business with them. That exerts a lag effect on our economy in general and the problem definitely needs the Minister’s attention. We want the commitments that were given at the time of the rescue of the banking sector to be properly enforced. We should also see the public stake in our banking sector activated. Given that the public own that stake, they, like any owner of any company, should be able to ask that lending arrangements are fulfilled in the best interests of our economy.

[The Financial Secretary to the Treasury (Mr Mark Hoban)]

Will the hon. Gentleman clarify whether he is moving away from the previous Government’s position of managing RBS and Lloyds Bank at arm’s length to one in which the Government play an active role in their day-to-day management and lending decisions?

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[The Financial Secretary to the Treasury (Mr Mark Hoban)]

First, let me congratulate both the Chair of the Select Committee on opening this debate, and you, Mr Rosindell, on chairing your first Westminster Hall sitting. You need no lessons from the hon. Member for Kilmarnock and Loudoun (Cathy Jamieson) on controlling bad boys.

This is a helpful report. Every hon. Member at the start of their speech has positioned themselves in relation to it. It was my predecessor, Lord Myners, who gave oral evidence to the Committee, but it is this Government who responded to the report. I want to take the opportunity to talk through our response and the progress that we have made since July and to address some of the issues that hon. Members have raised. It is worth bearing in mind some of the remarks that have been made about the Scottish financial services sector. Although the problems at RBS and Lloyds TSB and the failure of the Dunfermline building society cast a long shadow, they are only part of the Scottish financial service sector—a point made to me when I visited fund managers and insurers in Edinburgh earlier this year.

It was more than 300 years ago that William Paterson founded both the Bank of Scotland and the Bank of England. Today, that heritage of innovation, education, and expertise is still very much alive, and reaches across a whole range of financial services, beyond the roots of banking in Scotland in the 17th century. General insurance, life and pensions, asset management and related services all have a place in Scotland’s financial hubs of Glasgow and Edinburgh, and also in people’s high streets. We think of financial services as being related to the City, Canary Wharf or the big centres in Glasgow, Edinburgh and Aberdeen, but of course they are part of our high streets too. We cannot forget that.

Some of the reasons why we see a vibrant financial services sector in Scotland are the highly talented and educated work force, the strong infrastructure and the first-class support businesses such as law and accountancy, which all provide a firm foundation for the Scottish financial services sector. I believe that the sector will play a role in our recovery and future prosperity, not only in Scotland but in the United Kingdom as a whole. However, that will happen only if it reconnects with businesses and families.

The financial services sector in Scotland has been through difficult times. Extraordinary action has been taken to restore stability to the financial services sector, as the hon. Member for Nottingham East (Chris Leslie) said in his remarks. Since March, when the Committee’s report was published, I think that the situation in Scotland and throughout the UK has improved considerably. Actions taken by financial authorities, along with improving global conditions, have enabled banks and building societies to stabilise, begin restructuring and slowly start to restore consumers’ trust.

However, we must continue to be vigilant. We cannot take the strength of Scotland’s financial sector for granted and I welcome the Committee’s contribution to the discussion about how improvements can be made. The opportunity exists now to deliver real and lasting reform of the financial sector, to ensure that it is stronger, safer and more resilient. The Government are determined to deliver that reform.

In the future, we must examine the structure of banking, including the links between size, risk and competition. To that end, we have tasked the Independent Commission on Banking, under the chairmanship of Sir John Vickers, to consider structural and non-structural reforms to the UK banking sector, in order to promote stability and competition.

My hon. Friend the Member for Argyll and Bute (Mr Reid) talked about competition in the banking sector. Clearly, we need to think about issues such as the transparency of the financial information available to customers, so that they know how much their bank account is costing them. During an intervention, my hon. Friend the Member for Skipton and Ripon (Julian Smith) talked about improving data on interest rates and the Government have made steps, following a super-complaint on individual savings accounts, to ensure that there is much more transparency and that people can move their accounts from one provider to another more quickly.

[Cathy Jamieson]

As a follow-up to that point, I wonder whether the Minister can ensure that the mutual sector is not unfairly disadvantaged, given that it largely avoided the problems that we have seen with some of the other banks. Will he ensure that any changes in legislation support the continuation of the mutual sector?

[Mr Hoban]

Indeed. I am very grateful to the hon. Lady for mentioning that point, because one of the commitments in the coalition agreement is, of course, to foster diversity and ownership in the financial services sector, including strengthening the mutual sector. The hon. Lady’s intervention also reminds me that she raised issues about set-off. I know that set-off is very important to many consumers and she will be pleased to know that the Financial Services Authority is reviewing it at the moment.

I was talking about reducing risk and the role of the Independent Commission on Banking. The debate about how we reduce risk is not just a UK debate. We have been at the forefront of developing common international standards of regulation—for example, in Basel and through the capital requirements directive negotiations in the EU. In addition, we have led the way in developing approaches to minimise the risk of failure and to ensure that, when failures do occur, the call on the taxpayer is minimised. Of course, it was the previous Government who introduced the special resolution regime, which we supported, and “living wills”—the recovery and resolution plans that were in the Financial Services Act 2010. We also supported that measure.

We will continue to work with international colleagues to ensure that the implementation and sequencing of regulatory changes are taken forward in a way that balances the need to act now on the lessons of the crisis with the need to maintain the competitiveness of the industry.

A number of hon. Members talked about the regulatory framework. Clearly, the reputation and long-term success of Scotland’s banks also depend on trust. Customers need to know that they will be treated fairly and appropriately by all financial institutions. The robust regulatory framework that we are creating will help to cement the attractiveness of Scotland’s financial sector, by providing certainty for banks and confidence for consumers without stifling innovation and growth.

We have learned the lessons from the financial crisis and set out a radical reform to the architecture of financial regulation that we inherited. Earlier this year, the Chancellor announced that the Government will legislate to create a new prudential regulation authority as a subsidiary of the Bank of England. The PRA will be responsible for prudential regulation of all deposit-taking institutions, insurers and investment banks. It will cover all issues affecting the safety and soundness of individual firms, including remuneration. It will have the focus, expertise and mandate to ensure effective prudential supervision and regulation of individual firms, thereby strengthening the UK’s financial system and its resilience to future crises.

We will ensure that financial regulation delivers financial services and markets that are secure and within which private individuals, small businesses and multinational firms have all the information available to them to make the right choices, as well as the right level of protection if things should go wrong. That is crucial.

Consequently, alongside the PRA we will establish a consumer protection and markets agency, which will be a new and integrated conduct regulator. The CPMA will take a tougher, more proactive and more focused approach to regulating conduct in financial services and markets. That will ensure that the behaviour of firms—whether they are based in the high street or trade in high finance—is placed at the heart of the regulatory system, giving consumers greater clarity. The CPMA’s primary objective will be to ensure confidence in financial services and markets, with a particular focus on protecting consumers and ensuring market integrity.

Appropriate regulation is vital to instilling confidence in financial services, protecting customers’ interests and ensuring clean and efficient markets, where both retail and wholesale customers can engage confidently and with the degree of protection appropriate to their needs.

Regulators are continuing to monitor firms for poor practice and they will develop new initiatives to ensure that consumers are treated fairly. A specific focus will be given to cases of unarranged overdraft charges. Working alongside the industry, the Office of Fair Trading has developed commitments on unarranged overdraft charges. They include an agreement that consumers should be able to opt out of unarranged overdraft facilities and minimum standards for how that process of opting-out should work.

Furthermore, earlier this week we laid the regulations to turn on the new section 404 powers—a provision in the Financial Services Act 2010, which was passed just before the election—that will enable the FSA to require firms to establish consumer redress schemes. We believe that it is right to turn that provision on.

However, we also need to ensure that consumers have advice at their fingertips. We have already announced the introduction of an annual financial health check. That check will help families and individuals to get into the habit of taking a thorough look at their finances. It will show them where they are most at risk and how they can regain control of their finances and plan for the future. It will give people a “prescription” that will offer clear advice on what they can do to improve their financial situation now and for the years ahead.

My hon. Friend the Member for Milton Keynes South (Iain Stewart) and the hon. Member for Kilmarnock and Loudoun talked about the importance of inculcating the habit of saving among children early on in their lives—indeed, the hon. Member for Nottingham East also highlighted that issue. It is absolutely vital. Of course, it is a responsibility that we all share and it is an idea that is supported by a number of financial services bodies.

The hon. Member for Kilmarnock and Loudoun mentioned the Cumnock and Doon Valley credit union. Across the UK, credit unions play an important role in this area of education. I have been to see a project that HSBC sponsors in primary schools; I saw it in the Wallisdean infant school in my own constituency. It was quite interesting to talk to children between five and seven about the importance of saving and spending. Clearly, even at that early age they have thought about this issue very carefully.

The new consumer financial education body will roll out the national financial advice service, which will be free and impartial. Of course, that service will be funded by the industry through a social responsibility levy. The cost of the service will not be picked up by the taxpayer; the service will be industry-funded, as part of the industry’s contribution to tackling some of these issues. I think that the service will help consumers throughout the UK to get the best from their financial providers and to give them the information that they need to manage their finances responsibly. The service will be further complemented by the simple products initiative that we announced in July.

The hon. Member for Glasgow South West raised the issue of repossessions. I say to him that in 2009 47,700 homes were repossessed, compared with an estimate that 75,000 would be repossessed. In the first quarter of this year, 9,800 homes were repossessed and in the second quarter 9,400 homes were. In part, that is due to the forbearance of lenders, but clearly the low interest rate environment has made it possible for more people to stay in their own homes. That is to be welcomed. [Interruption.]

[Andrew Rosindell (in the Chair)]

Order. There is a Division in the House. Would the Minister like to finish his comments now, or shall I suspend the sitting?

[Mr Hoban]

I would like the sitting to be suspended, please.

[Andrew Rosindell (in the Chair)]

Okay. The sitting will be suspended for 15 minutes. Order.

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On resuming—

[Mr Hoban]

I want to respond to the comment made by my hon. Friend the Member for Argyll and Bute about the Post Office bank. Part of the coalition agreement was that we would consider the case for a Post Office bank. He will know that the Under-Secretary of State for Business, Innovation and Skills, my hon. Friend the Member for Kingston and Surbiton (Mr Davey), has responsibility for the Post Office. We are looking through the options at the moment and thinking about how the Post Office can expand the scope of the financial services that it offers across the counter. That would be of benefit to many—particularly those in rural areas, where the nearest post office may be closer than the nearest bank.

I shall move on to address the issue of lending to small and medium-sized businesses, which has cropped up in a number of contributions. Banks can and do play a critical role in providing finance for new start-ups, growing enterprises and our largest corporations. A thriving banking sector is therefore critical for our economic recovery. Ensuring the flow of credit to small and medium-sized enterprises is particularly essential to supporting growth. In Scotland alone, SMEs account for more than 1 million jobs, so they are an important part of the economy in not just Scotland, but every constituency and part of the nation.

The importance of getting credit flowing to SMEs meant that the Chancellor made a series of announcements in the June Budget. There was the extension of £200 million to the enterprise finance guarantee scheme, which will benefit 2,000 additional small businesses across the UK and bring the lending covered by the EFG up to £700 million. In addition, an enterprise capital fund to support small businesses with high growth potential was announced, combining both Government and private sector funding. In July, we also published a Green Paper on financing a private sector recovery—consultation on that has closed—which considered a broad range of finance options for businesses of different sizes, including bank lending. We will respond formally to that in the next few weeks.

The Select Committee’s report expressed concern about the availability of lending and whether Scottish banks are truly open for business. Again, those concerns have been mentioned in the debate. Today the banks have published, through the British Bankers Association taskforce, a series of measures to help improve customer relationships, promote better access to finance and, crucially, provide better information on the availability of and demand for credit. That point was raised by the Chair of the Select Committee and by my hon. Friend the Member for Argyll and Bute.

One of the things that prompted the proposal to bring together better information is this debate. When I talk to banks’ chief executive officers, as I do regularly, they say that they have enough capacity to lend to small businesses, but that the demand is not there. When we talk to small businesses—hon. Members have raised various examples from their own constituencies—they say that they do not believe the banks are interested in listening. Part of that might be a pricing issue. The survey, which will be based on information supplied by the banks but prepared independently of the banks, will address those issues and raise the quality of information. It will enable us to scrutinise the banks more closely about their lending practices, including the rate at which they are lending.

[David Mowat (Warrington South) (Con)]

This discussion has always struck me as a bit odd, because banks need to lend to make money. I understand the things that the Government are doing—the two things that the Minister mentioned—but are there not two real issues here? First, it is not that UK banks are lending less; it is simply that a lot of foreign banks have left the market and UK banks have not filled that gap.

Secondly, the banks’ real issue is the requirement that has been placed on them to rebuild their balance sheets and to change their credit ratios in the run-up to Basel 3. They have less money because the Government are effectively telling them to do two contradictory things: to lend more; and to rebuild their balance sheets and have better capital ratios.

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[Mr Hoban]

My hon. Friend raises two interesting points. On his second point, a number of banks have raised the point about whether the capital requirements restrict their lending. The agreement reached last month on Basel 3 requires banks to raise their core tier 1 capital to 7%. UK banks are already well placed to achieve that, so that is less of a constraint. They have been given until 2018 to achieve that level, which will enable them to phase in the increased capital requirement, so I do not think that that necessarily acts as a disincentive to lend.

The other side of the argument relates to the risk attached to lending to SMEs, which is an issue that banks have raised with me. The Bank of England’s financial stability report stated that there is scope for banks both to build capital and to continue lending to the real economy, so that is less of a concern than my hon. Friend suggests. However, he made the valid point that a number of foreign banks have exited the market, creating a gap that several UK banks have sought to fill, and we should not overlook that fact in any debate on banking.

It is important that we have the necessary information available to be able to hold banks to account on lending across all parts of the UK. I know that the Scottish Government, in the absence of that information, commissioned a review of lending in February 2010. When we start to look at the regional data, we will be helped by the fact that the banks will want to engage in an outreach programme at regional level, through chambers of commerce, to start to discuss what is happening in the sector on a regional basis. It is not only about what is going on in London and in the headquarters; it is also about engaging in the regions. That is an important part of the process.

Much more data on mortgage lending are available through the Council of Mortgage Lenders, which publishes regional and national data. A positive story on that from Scotland is that mortgages to the value of £1.4 billion were advanced there in the second quarter, compared with £1.1 billion in the first quarter. That increase in Scotland is actually greater than the increase for the rest of the UK as a whole, so clearly we should recognise that there is strength in the Scottish housing market.

In addition to the enhanced information requirements that banks are committed to, they have agreed to establish and invest in a new business growth fund, which will build up to £1.5 billion. That will help to address the equity gap and will be aimed at investments in the £2 million to £10 million bracket. All previous Governments have thought about and tried to fill that gap. The banks are going to try to fill it in that practical way, as 3i, or the Industrial and Commercial Finance Corporation, did in the past. We have been absolutely clear that banks need to improve the lending environment for small businesses, and we welcome the taskforce’s report as an important first step. It is now important that banks deliver on that.

Bonuses were referred to several times in the debate. We need to bring about a cultural change in the sector. The issues on bonuses that were mentioned in the report are at the heart of that. Recent stories of bank bonuses have caused concern, which is understandable given the current environment.

The Government are taking action. We have already introduced a permanent bank levy, which will raise £2.5 billion—something the previous Government refused to do—and we will shortly consult on a remuneration disclosure regime that will require the disclosure of detailed pay information from large banking organisations operating in the UK. Performance-related pay is an important part of rewarding valuable contributions, but it must be reward for long-term success that takes into account an appropriate level of risk. It is important not to abolish bonuses, but to ensure that they encourage the right sort of behaviour.

The FSA issued a consultation paper on a revised remuneration code of practice in July, laying out detailed principles that will require not only large banks, but a wider range of financial services firms, to establish remuneration policies that are consistent with effective risk management on a proportionate basis. The Government are also exploring with international partners the costs and benefits of a financial activities tax on profits and remuneration. When I talk to banks operating in the UK, they say that the UK regime is tougher than those in place elsewhere in the world. That is a matter of complaint for them, but I think that it is something from which we can take a degree of satisfaction.

In conclusion, the UK economy turned a corner in 2010, but the recovery of both our economy and our financial services industry will necessarily be gradual. It is vital that we act now to support a sustained recovery, backed by a resilient financial services industry that serves the needs of consumers and the broader economy. In that recovery, Scotland will continue to be proud of its long history in providing financial services and of the new financial centres that are emerging. It strikes me as entirely appropriate that Scotland, which pioneered the modern-day ATM, should now host the headquarters of one of our new financial services players, Tesco Personal Finance. We are confident that the Government’s proposals will restore to Scotland a secure, profitable and sustainable banking sector that will be capable of serving the customers, businesses and economy of Scotland.