(10 years, 3 months ago)
Commons ChamberThe straightforward answer is that claimants have to wait for too long. We are committed to putting that right by clearing backlogs and improving processing time. Analysts in the Department are currently considering what information we should publish in future. We will pre-announce that publication in due course, in line with the UK Statistics Authority’s code of practice.
How much has the Department for Work and Pensions returned to the Treasury because of the delayed implementation of the PIP?
The Department has not returned any money to the Treasury as a result of the delays. There have been delays in processing these payments. I know they cause issues for constituents, which is why my right hon. Friend the Secretary of State made a clear commitment to reduce the waiting times by the autumn and then again by the end of the year. One of my top priorities, having started this job in July, is to get that reform process under way so that we can deliver that improved performance to benefit all our constituents.
(12 years, 7 months ago)
Commons ChamberI thank the Minister for giving way. In the further pilots, will the Department use credit reference agencies such as Experian to see whether that boosts electoral registration?
We will carry out two sets of data-matching pilots. The first set, for which the orders have been laid before the House, although not yet debated and approved, involves the DWP specifically because it will pilot the pre-confirmation process. The second set, for which we have not yet laid the orders, will use other Departments. We have had conversations with private sector agencies. One problem is that there is some circularity in the process, because one way in which they construct their databases is by using the electoral register. It is therefore arguable how much information we would learn from them. However, we have had conversations with them and we will continue to do so.