Housing Benefit (Abolition of Social Sector Size Criteria)

Debate between Mark Harper and Michael Connarty

Wednesday 17th December 2014 Commons Chamber

[Mr Harper]

I am very happy to confirm that I do not think that I said it, but if I did, then it is not what I meant to say. I was very clear that the hon. Lady was telling half a story and was not giving the House all the facts on which to make a balanced judgment.

[Michael Connarty (Linlithgow and East Falkirk) (Lab)]

rose—

Personal Independence Payments

Debate between Mark Harper and Michael Connarty

Tuesday 28th October 2014 Westminster Hall

[Mr Harper]

I may at the end of my speech, but if the hon. Lady will forgive me, I will try to deal with the points raised by the right hon. Member for Coatbridge, Chryston and Bellshill. As this is his debate, it would be discourteous if I did not do so.

We have a new team of officials in the Department that is working on a daily basis with our assessment providers. Atos deals with assessments in Scotland, while Capita is the other provider in Great Britain. I look at their performance on a weekly basis to ensure that we are driving through improvements. The capacity of the providers has increased. We have doubled the number of health professionals carrying out the assessments. We have increased the number of assessment centres and extended the opening hours. We have also increased the number of paper-based assessments, which occur when the evidence that the claimant sends to us makes it sufficiently clear that a decision can be reached without needing to get them to attend a face-to-face assessment. We follow that process when we can. If claimants have also had a work capability assessment, we are looking at using the report from that as part of the evidence, and that is enabling us to make more decisions on paper, thus sparing the claimant the need to come in for a face-to-face assessment.

We have made a number of changes to our processes and IT systems to ensure that the transmission of information from the provider to the Department is streamlined. We have also looked at what we communicate to claimants regarding the information with which they provide us in the first place to ensure that we get the right information that enables us to make a decision earlier in the process.

We have increased the number of decisions we have taken. We made more than 35,000 a month according to the latest published statistics, which cover up to July. Since then, we have continued to build significantly on those numbers week on week. I will not pretend that the problem is fixed, but we are moving in the right direction. We will deliver the Secretary of State’s commitment to ensure that, by the end of this year, no one will have to wait more than 16 weeks for their assessment, and we will look to improve that further next year.

In Scotland specifically, Atos, which is the assessment provider there, has more than trebled its output this year. It is now clearing more cases than we send it and working through its backlog. The picture is improving, but I do not want to take away from the fact that people have been inconvenienced and experienced some delays. In Scotland, we have seen one of the best improvements for any part of Great Britain. There has been a 40% increase in the number of home consultations. The right hon. Gentleman and the report to which he referred said that given the geography and population density of Scotland, travelling to an assessment centre can involve a lengthy journey. More home consultations are taking place, and there is a new assessment centre in Edinburgh, with more to follow in Aberdeen and Dundee in the coming months.

We have improved the communication to claimants at the front end of the process so that they know the best evidence to supply and how long their claim may take to be assessed. We stress the importance of sending us relevant information to speed up the claim. We have also been communicating better with claimants to confirm when we have received their forms so that they know that their claim is in the system.

The right hon. Gentleman mentioned the performance of the system for claimants who are terminally ill. I am pleased to say that our dealing with those cases is now pretty close to our target. He is right that the performance earlier this year was not adequate. My predecessor, the right hon. Member for Hemel Hempstead (Mike Penning), put a lot of work into dealing with that, working closely with Macmillan Cancer Support. I think we have got that part of the process working well, as is right, because it is important that we make timely decisions for those with terminal illnesses and give them support. The assessment providers are giving claimants better information about where they are in the process, how long a claim may take and who to contact at each stage of their claim.

On assessment outcomes—while the right hon. Gentleman talked about delays, he also touched on the assessment itself—we want to ensure that people get high-quality, objective and fair assessments. We want everyone to get the right decision first time. The report included several quotes from CAB customers on both sides of the argument, a number of which demonstrated that once people had received their assessment, they felt that the process was fair and that it reached the right outcomes. There were, of course, some quotes setting out other experiences, but I thought that the Citizens Advice report was fairly balanced and demonstrated that the quality of assessment is good.

The right hon. Gentleman talked about the impact of some of the delays, and we also heard about that in interventions. Of course, a delay in a claim can cause claimants a cash-flow issue. It is worth saying that if someone is successful in getting PIP, their award is backdated to the date of claim, but I accept that some face such a issue. PIP is not an out-of-work benefit. It is not designed for those who are unable to work, as that is what jobseeker’s allowance and the employment and support allowance are for. Under the ESA, people are paid an assessment rate from when they put in the claim. If people are unable to work because of their disability or health condition, PIP is not the benefit that deals with their lack of income.

The right hon. Gentleman talked about the important issue of passporting, which is where getting PIP entitles someone to other benefits. I was asked about carer’s allowance, and when someone gets PIP, that will be backdated, and the carer’s allowance can be backdated, too.

[Michael Connarty]

The Minister must accept that if housing benefit is not backdated, people can be left with a substantial debt, even if they get PIP on appeal.

[Mr Harper]

I listened carefully to what the hon. Gentleman said about that. PIP and DLA are not passported benefits for housing benefit. There is a disability premium in housing benefit, but getting PIP or DLA does not entitle someone to housing benefit. If he wants to write to me about a specific case, however, I will look into it. PIP and DLA can give a bit more housing benefit if someone is entitled to that. However, they do not determine whether someone is entitled to housing benefit, so I am not sure I follow his point.

[Michael Connarty]

I will do what the Minister suggests. After the debate, I will be meeting the Under-Secretary of State for Scotland, the right hon. Member for Dumfriesshire, Clydesdale and Tweeddale (David Mundell), about that very point.

[Mr Harper]

Okay. On other passporting issues, blue badges can be issued without PIP being in payment, so if someone is not getting PIP, it does not mean that they cannot get a blue badge. NHS help with travel expenses and prescriptions is based on the receipt of income-related benefits. Local authorities are able to provide social care or help with adaptations on the basis of their assessments, and they should not exclude people just because they are not entitled to the personal independence payment.

In the couple of minutes remaining, I shall say a little more about claims relating to those who are terminally ill. In addition to the things that I have mentioned, we have put in place a dedicated phone service for such claims, as well as an electronic form so that the medical information we require from GPs and consultants can get to the Department as quickly as possible. As I said, we are now achieving the performance that we would want from the Department, so we have made progress in that area.

I understand the frustrations that people have experienced. There have been cases in my constituency of people waiting too long. I have been frank about that, and my top priority is to improve that situation. We are making progress and moving in the right direction, and we will hit the Secretary of State’s commitment by the end of the year—I give the right hon. Gentleman my assurance about that. I have clearly set out that we are spending more money on supporting those on DLA and PIP in every year of this Parliament compared with the year we came to office. It is not the case that we are dealing with the deficit off the backs of disabled people, and I want to ensure that the customer experience is improved.

The right hon. Gentleman talked about an independent review. He will know that Paul Gray has been appointed to carry out the first independent review. He has taken evidence from a range of people involved in this benefit. He is due to provide his report, which the Department will publish, by the end of the year. It will set out, according to his terms of reference, information about the quality of assessments, how the providers are performing and whether the assessments are correctly putting people into the right categories.

Human Trafficking

Debate between Mark Harper and Michael Connarty

Thursday 20th December 2012 Westminster Hall

[Mr Harper]

Absolutely. Let me just deal with that issue. We have made changes to reduce the numbers of overseas domestic workers who are eligible to come here and to protect them, so I do not agree with the hon. Lady’s characterisation. We can have a debate about it, but it is not fair to say that it is spin. The changes include insisting that domestic workers work for an employer for longer. We have ensured that they have to provide more evidence of that relationship, that they have proper written terms and conditions, that they know their rights and that they are given information in their local language, setting out the position when they apply for their visa. We want them to be properly alert to the position in the United Kingdom. Her specific point was about whether we had given them information produced by Stop the Traffik. I am not sure whether that is the particular document we give them, so I will go away and consider that matter. I think it was the “travel safe” resource that she talked about. If that is good information, I will look into supplying it to the workers as well.

[Michael Connarty]

rose—

[Mr Harper]

If the hon. Gentleman will forgive me, I need to leave at least three minutes for my hon. Friend the Member for Wellingborough to sum up the debate.

Transparency in UK Company Supply Chains (Eradication of Slavery) Bill

Debate between Mark Harper and Michael Connarty

Friday 19th October 2012 Commons Chamber

[Michael Connarty (Linlithgow and East Falkirk) (Lab)]

I beg to move, That the Bill be now read a Second time.

First, let me put on record my tribute to Malcolm Wicks, the celebration of whose life was held today. He was a man of great principle and a good personal friend who will be sadly missed. I can say honestly that he was not just respected but deeply and fondly respected by Members on both sides of the House.

I welcome the new Minister for Immigration to his place, although I must say that this is not an immigration or migration Bill. It is interesting that until a week ago we were corresponding with the Department for Business, Innovation and Skills. I have in my hand a letter from the then Under-Secretary, which states that

“BIS recently consulted on proposals to improve corporate narrative reporting. As part of that we sought views on making it explicit that quoted companies should consider human rights issues in reporting. We are working up final proposals on reporting and hope to announce them later this year.”

I do not know why the Bill has been transferred to the Minister for Immigration, but that is not to say that it is devoid of immigration issues—the berries we get in our supermarkets and the production of the “Big Mac” chickens that were proudly boasted of as being “all British” at the Olympics but turned out to be run by gangmasters who hired a gang of subcontractors that treated people like animals and stole from them and who are now being taken to court by Her Majesty’s tax officers for taking tax off people and not paying it. I have talked to people who tell that me the conditions for people who harvest the asparagus from Peru that can be bought in our supermarkets are beyond what one would expect in any country. So, there are immigration issues for the UK.

Professor Gary Craig of the Wilberforce institute in Hull is at this moment preparing a report for the Joseph Rowntree Foundation. The subjects studied include forced labour among Chinese migrants to this country, forced labour in Northern Ireland, the regulatory and legal frameworks surrounding forced labour and a report entitled “The experience of forced labour in the food industry” that was launched in the House of Commons in mid-May and took a field-to-fork approach. They raise questions about migration in the UK, but the Bill is not about migration and the UK.

[The Minister for Immigration (Mr Mark Harper)]

Perhaps I can help the hon. Gentleman. The Home Office and I have the lead in Government on combating human trafficking, on which I work closely with colleagues across Government. Indeed, only yesterday we published our interdepartmental report on combating human trafficking. Perhaps that is why it was felt to be appropriate for me to lead on the Government’s response to his Bill.

[Michael Connarty]

That explains why the Government need a pair of specs to look at what the Bill is about. It is not about human trafficking. There may be elements of human trafficking within it, but it is about the exploitation of humanity. It is about modern-day slavery; that does not require people to be trafficked across the world, but may include trafficking across the world.

Professor Craig goes on in his report to talk about major supermarkets, and asks how they can

“sell flowers or vegetables sourced from thousands of miles away (e.g. Asparagus from Peru) at prices which cannot possibly reflect appropriate labour costs”.

He says:

“These major retailers generally claim that their own practices are ethical and that they try ‘as far as possible’ to ensure that the practices of those who supply them…are also ethical”,

but how much do they try?”

Oral Answers to Questions

Debate between Mark Harper and Michael Connarty

Tuesday 5th July 2011 Commons Chamber

[Michael Connarty (Linlithgow and East Falkirk) (Lab)]

6. What steps he is taking to increase voter registration.

[The Parliamentary Secretary, Cabinet Office (Mr Mark Harper)]

The hon. Gentleman will know that it is the individual responsibility of electoral registration officers to improve registration rates, but the Government are committed to helping them. He will know that the local council in his area is taking part in one of our data-matching pilots. I hope that that will have a positive effect on driving up registration rates, and then we can see whether it has lessons for rolling out such a system across the country.

[Michael Connarty]

Although it gave me great pleasure that Iain McKenzie was elected comfortably as the Labour candidate in the Inverclyde by-election—I was doubly joyous that the Liberal Democrats lost their deposit—I was concerned by the number of people I met who did not have an electoral registration card and were somewhat confused. Will the Minister assure me that the data-matching that he mentioned will be followed up by the Government, so that the responsibility, and the blame, is not left to electoral registration officers? It is a Government responsibility, if they want equal votes of equal value, to ensure that everyone is on the register.

[Mr Harper]

I very much agree with the last sentiment that the hon. Gentleman expressed. My officials are working closely with all local authorities that are looking at matching electoral registers with other existing government databases, to see whether we can identify people who are eligible to vote, but not on the register, and to follow them up. The evidence from the pilots will be looked at not just by the Government but by the Electoral Commission, and if the pilots prove successful we will look at rolling them out across the country. I welcome the hon. Gentleman’s support for that initiative.