Independent Complaints and Grievance Policy

Maria Miller Excerpts

Thursday 19th July 2018 Commons Chamber

[Mrs Maria Miller (Basingstoke) (Con)]

I pay enormous tribute to my right hon. Friend the Leader of the House. I think that nobody would contradict me if I said that without her skill, implementing this new procedure would simply not have happened. It is easy for all of us to call for action and say, “Something should be done,” but it takes a particular skill to actually deliver that, and I pay tribute to her for having dealt with all the factions that have been at play and bringing us to this successful conclusion today.

It is important that we lead by example in this place and that we act, because people have a right to feel safe wherever they work, whether that is in Parliament or anywhere. I pay tribute to the individuals, particularly the women, who have come forward and had the courage to speak out when many hundreds before them have not. My heart goes out to those who may be listening to today’s debate who have experienced sexual harassment or bullying in this place before these procedures have come forward. I hope that they can find some comfort in the fact that we are dealing with this in such a professional way. Parliament is overwhelmingly a good place to work, but there are instances when that is not the case. It is important for us and we have a responsibility to deal with that.

Although this is in a much broader context, Madam Deputy Speaker, I hope you do not mind my touching on the work of the Women and Equalities Committee. As the hon. Member for Birmingham, Yardley (Jess Phillips), my fellow Committee member, will know—she is in the Chamber—we are looking at the issue of sexual harassment at work and the importance of recognising that the issues that we find challenging here in Parliament are part of a much wider context. It is a little disappointing that although back in 2007, organisations such as the Equal Opportunities Commission were looking at sexual harassment in work—it was one of its top-priority agenda items—the Equality and Human Rights Commission did not pick this up when it was established. My right hon. Friend the Leader of the House will know that the International Labour Organisation is bringing forward an international convention against sexual harassment at work. It began work on that in 2015. These are not new issues; they have been around for many, many years. I am glad that Parliament is leading the way and I hope that others will pick up some of the recommendations that we are putting forward today and, indeed, will be working on this themselves.

The Leader of the House is absolutely right to say that this is the beginning of a process. We need to keep some questions in mind as we move forward to reviews of the process in the next few months and years. It is important that we keep a close eye on the independence of the process from political parties and, in particular, the Whips. This process needs to be independent of that very intricate network that we have in this place.

I would also like to talk about confidentiality. All the evidence that was given to our Select Committee suggests that confidentiality is absolutely vital. The Leader of the House is entirely right to protect that, because the confidentiality of complainants is what matters. This is nothing to do with a lack of transparency regarding the behaviour of Members of Parliament. If we do not embrace that, this system will fail. It is important that others understand that, including perhaps those who have not looked at this issue in quite the detail that my right hon. Friend has. We are protecting the confidentiality of the complainant.

I would like to ask the Leader of the House a couple of questions. She touched on the issue of complaints about behaviour that predate the 2017 cut-off. This is vital. We ask companies and other organisations to deal with behaviour that is historical, yet it can feel as though this process does not take events that predate 2017 as seriously as those that post-date 2017. I understand the complexities of doing that, but will she reassurance me that any complaints that predate 2017 are dealt with in the same way with regard to confidentiality as those that are more recent? That is really important.

Perhaps my right hon. Friend can also think about ways in which we can give more advice to Members about how they deal with issues as they arise. That is another issue with which the Select Committee is having to deal. If an individual Member, or indeed a member of staff, witnesses sexual harassment or bullying behaviour, is that person obliged to report it, and if not, why not? We need to give Members that important advice, because we cannot allow bystanders simply to watch things going on without acting. This is a live issue. The Leader of the House may wish to read the Select Committee’s report when it is published next Wednesday—it deals with tackling the issue in the professions, where people are obviously obliged to behave in the right way.

In March, along with other Members, I attended a session of the United Nations Commission on the Status of Women. There I met a member of the community delegation, who told us that members of the Canadian Cabinet were receiving training on sexual harassment that week. I should like some reassurance from my right hon. Friend that she can use her position to ensure that the same happens here, and happens speedily, right to the top of our organisation.

How we deal with bullying and sexual harassment really matters. This new process will build people’s confidence in the system, and as a result we may see an increasing number of complaints. That is not a sign that our organisation is in trouble. It is completely the opposite: it is a sign that the organisation is getting to grips with a problem, and gaining the confidence of its employees by talking about these issues more openly than has ever been the case in the past.

Again, I pay tribute to my right hon. Friend. This is an extraordinary step forward for Parliament, and I hope that the Select Committee will be able to look at the reviews of the system as and when they are published.

--- Later in debate ---

[Jess Phillips (Birmingham, Yardley) (Lab)]

I want to add my voice to the many people who have spoken already and to the many voices who have called me since they met with the Leader of the House and saw the proposals—the voices of the many women and men involved who brought us to this point—in saying what a positive step forwards this is. As someone who has been a naysayer all the way through the process, I thought that it would never be good enough—there would have to be a million tick boxes to satisfy me—but what is outlined in this very detailed and quite long document is to be commended, and I feel confident that people will and should bring cases forward.

It will be a massive pleasure for me to no longer be the referral system for victims of violence in this building. I have been exhausted by the stories that I have heard since the situation started to break in October last year. I think that I am up to around 50 complaints about Members from a variety of people from different political parties and others who work in and around politics. It will be delightful to hand those cases over.

It would be wrong of me to say, as the right hon. Member for Basingstoke (Mrs Miller) has already outlined, that I do not have concerns about historical cases, not least because most of the cases that caused us to do anything will not necessarily be able to go through this system. I have deep trust in the Leader of the House and in her desire to make this right and to make sure that wherever possible, regardless of when a situation may have happened, there are still ways for this system to look after, care for and respond to victims and to give them independent advice on how to manoeuvre around the system.

It has always been a part of our code of conduct, whether in 1864 or today, that we must not bring this House into disrepute, which is an enormously broad term. I would argue, and I do not think it is up for debate, that sexually harassing our staff brings this House into disrepute. My right hon. Friend the Member for Rother Valley (Sir Kevin Barron) rightly said that we should all have great faith in the credentials of the Parliamentary Commissioner for Standards, as well as in her attitude and tone. The way she works with Members of Parliament should fill people with hope for the system, and she has plenty of scope to take complaints from people who may not fall within the 2017 issue raised by this specific report, but there are still things in the code of conduct that have definitely been broken in many of the cases I have heard, so I look forward to the review.

It is brilliant that we have a six-month review, and it is a new way of doing things around here that, after we sign a piece paper on day one, we do not just believe that nothing has to change and that everything will be perfect. This system will absolutely be tested by the first person who goes through it.

[Mrs Miller]

Does the hon. Lady share my concern about how the amendment might incite idle speculation about the identity of victims, which we know could be devastating to those individuals?