Maria Miller
Main Page: Maria Miller (Conservative - Basingstoke)
Mrs Maria Miller (Basingstoke) (Con)
I beg to move,
That this House notes the increasing number of cases where the internet, social media and mobile phone technology are used to bully, harass, intimidate and humiliate individuals including children and vulnerable adults; calls on the Government to ensure that clear legislation is in place that recognises the true impact and nature of online abuse, as distinct to offline abuse; and further calls on the Government to put in place appropriate legal and criminal sanctions, police training, guidance to the CPS and education for young people relating to such abuse.
Without digital connectivity and an online world, our lives would be poorer. The reason for this debate today is that our responsibility as elected representatives is clear: the internet needs to be a force for good, not for ill. I believe we all have a clear duty to come together and demand of the Government that they do more to address the problems of online abuse in all its forms. More than three quarters of our constituents use the internet almost every day, and more than half use their mobile phones to access it. Half of all crimes committed in this country have a digital component, and the police are overwhelmed by its scale and diversity, particularly the nature and impact of online abuse.
Rightly, the focus of the Government in the past has primarily been on online abuse that involves child abuse images, and I applaud the Prime Minister for his clear and personal resolve to outlaw that abhorrent crime. However, online abuse is much more than that, for both children and adults, and includes homophobic, transphobic, anti-Muslim and anti-Semitic hate crime, and image-based sexual abuse, to name but a few. Too often, those forms of online abuse and others continue to go unchallenged, because reporting mechanisms are unreliable or obscure, because the law was designed for an analogue age, and because the police are not properly trained to identify online abuse and then collect the evidence to make a case stick. We have to reject all forms of online abuse and show zero-tolerance through our legal systems, our police force and the things that we teach our children in schools.
It is for us to determine what sort of society we live in, not faceless corporate organisations, often many thousands of miles away. We cannot sit by and simply allow online abuse, in all its forms, to become an accepted norm in our society. With the blurring of the online and offline worlds, it is very easy to see how that might end. What is allowed to become an accepted form of online abuse could simply spill over into face-to-face life.
Like every other Member of this House, I believe in freedom of speech, but that freedom of speech has never been an unqualified right. Freedom of speech comes with responsibilities. At present, we are not ensuring that people who are expressing themselves online understand that fact.
The facts show the direction of travel. Today, one in four young people say they have been targeted with online hate because of their gender, sexual orientation, race, religion, disability or transgender identity. Three quarters say that that has had a chilling effect on how they then used the internet in the future for their free exchange of ideas. Teachers have reported a 40% increase in cybercrime in the past five years, with the perpetrators openly finding new ways to abuse their victims by skirting around the law. Parents have found it almost impossible to get rid of “baiting out” footage on YouTube, making the lives of many teenagers unbearable.
Jim Shannon (Strangford) (DUP)
I thank the right hon. Lady for bringing this vital issue to the House for consideration. There will not be one MP who has not had a constituent—especially young people—approach them about this very issue. I commend the right hon. Lady for making the point about young people being trolled in the digital world. It impacts not just upon that young person’s personality and how they respond, but in some cases in Northern Ireland and across the United Kingdom it has led to suicide. Is it not time for legislation that responds to this, so that we can put those trolls behind bars, where they should be?
Mrs Miller
I know from our conversations that the hon. Gentleman has a long-standing interest in the matter. He is right to say that the law is not protecting many young people who feel vulnerable, and that has led them, in some tragic cases, to take their own lives. We have to take this issue far more seriously and make sure that our laws are robust.
We have to deal with some very unpleasant truths, particularly the growth of peer-to-peer trading of sexual images. That is going unchecked in many cases, for fear of criminalising teenagers, but we know that about one in 10 of those cases could well involve an adult. That leaves young people at real risk of sexual exploitation, while the police find it difficult to know how to cope.
Anna Turley (Redcar) (Lab/Co-op)
Does the right hon. Lady agree that one of the greatest concerns is the under-reporting by young people of these issues? Often, we and the police see only the tip of the iceberg. It is important that we look at the cultural issues.
Mrs Miller
That is a very good point about under-reporting. Even when those crimes are reported, the police might find it almost impossible to know how to tackle them. That might be because the law is inadequate, but it might also be because their training is inadequate.
I was recently given some evidence by “Good Morning Britain” of a freedom of information request that it made, which uncovered the fact that one in six crimes reported under revenge pornography laws involves children under the age of 18. That is not revenge pornography; that is child abuse. It is potentially misattributed in that way by the police. That leads, exactly as the hon. Lady said, to the under-reporting of one of the most appalling crimes in existence.
Yvette Cooper (Normanton, Pontefract and Castleford) (Lab)
I welcome the work that the right hon. Lady has done on this subject. She and I are both involved in the Reclaim the Internet campaign to bring together the police, social media and organisations and individuals across the country to tackle online abuse. I agree that there are big questions for the law and for policing, particularly when it comes to protecting young people. Does she agree that much stronger responsibility is needed from everyone, including other organisations, individuals and social media platforms? Does she welcome the work that Stonewall and Facebook have been doing to tackle online bullying, LGBT discrimination and homophobia, and that they are launching a new online guide tomorrow?
Mrs Miller
I thank the right hon. Lady for highlighting the work that is going on. I pay tribute to Reclaim the Internet, the cross-party campaign that she started to make sure that we can come together and find a solution to one of the biggest that the country faces. Online abuse, as she rightly says, does not simply affect one group of people. It goes across society, and it is wrecking the lives of adults, too. The Government must be applauded for being one of the first in the world to recognise online image-based sexual abuse in their revenge pornography laws. The Leader of the House, when he was Lord Chancellor, was instrumental in putting those laws into place.
That action has been vindicated, because there have been more than 3,000 calls to the revenge pornography helpline since the laws were enacted—laws that I was told were not needed because there was adequate law in place already. There were 1,000 reported incidents in just six months last year. There is much more to do to make the laws effective and to enable the police to prosecute effectively, but I think it shows that the Government are open to persuasion on the matter, and I hope it demonstrates an open-mindedness for the future. Now is the time for a very clear strategy to tackle these problems. Every person in the country, regardless of their age, should have an expectation that that they will be able to use social media platforms and mobile technology without being subject to criminal abuse.
The online world is part of everybody’s lives. The Minister for Culture and the Digital Economy, my hon. Friend the Member for Wantage (Mr Vaizey), who is sitting on the Front Bench, has a deep interest in and knowledge of these issues. I know the personal work that he has done behind the scenes to try to press forward on many of these issues, and he should be commended for that. I know that the proposals in the Digital Economy Bill on stopping under-age access to pornography will have been subject to a great deal of attention from him. Those proposals are very welcome, but reinforce, I feel, the piecemeal approach to the problem. Experts have already made it clear that children will be, frankly, more than well equipped to get around most barriers put up to stop them getting access to pornography.
The approach in the Bill may well help in stopping younger children inadvertently coming across pornography—an issue I know the National Society for the Prevention of Cruelty to Children has highlighted in recent research—but if the Government’s policy is to be effective, it must be part of a much broader and clearer strategic plan, including mandatory sex and relationship education in all state-funded schools to give children the opportunity to understand how to make the right choices for them and put any pornography they may see into the proper perspective in their lives.
Mr Nigel Dodds (Belfast North) (DUP)
I join others in commending the right hon. Lady on securing this debate. She mentioned a multifaceted approach. When I hear about cases in my constituency, one issue that concerns me is the irresponsibility—if we can call it that—of some parents, who give media and digital platform devices to their kids at a very young age and then leave them to it. Surely we need to do more to educate parents about their responsibilities and how they can teach their children to manage such devices responsibly.
Mrs Miller
The right hon. Gentleman is absolutely right. We find it easy to talk about putting responsibilities on schools to teach, but he is right that it starts with all of us as parents. If we give our children these devices—including gaming devices, as there are clear problems there with regard to the grooming of children—we have to take responsibility for ensuring that they are knowledgeable about the risks and can start to make informed choices from what, as he says, can be a very early age. That can be easily reinforced at school. In the past I have been very open about the fact that I felt that sex and relationship education should be determined by schools, but as we move into the online world the very real dangers and problems encountered by children have changed my view on the need to make that education compulsory.
Some of the best and brightest people work on the online world. It is an incredibly creative industry, and the response to the problems of child abuse images shows that, if we are clear about our terms of engagement, when pressure is applied the industry can react quite swiftly. This debate enables Parliament to send a clear message to the industry, social media and the online world that enough is enough; our constituents deserve better and we will fight—as the right hon. Member for Normanton, Pontefract and Castleford (Yvette Cooper) says with her campaign—to reclaim the internet for them.
I would like to take the opportunity to thank the Backbench Business Committee for recognising the importance of this debate and allowing me and my hon. Friend the Member for Carmarthen West and South Pembrokeshire (Simon Hart) to co-sponsor it. I also thank the myriad organisations that have worked with us to prepare for the debate: Durham University, Professor Sonia Livingstone of the London School of Economics, Stonewall, Galop, the NSPCC, Victim Support, the Internet Watch Foundation—the list goes on, because so many organisations have a deep concern about the direction of travel.
Social media platforms and internet providers are facilitators. Like many other organisations in our country, they provide a service, whereby they are able to gather our personal details to sell them for advertising opportunities. It can be quite astonishing to view a pair of shoes on one website and then see them pop up on another website two hours later in an entirely different context. I really take my hat off to the people who are able to do that. It is a sophisticated industry with sensitive and well developed ways of gathering information, selling sales opportunities and so making successful businesses. Today, I call for some of that incredible talent and expertise to be focused on stopping online abuse.
There are four issues that need to be addressed. First, we need to make sure that we have laws that are fit for purpose. I pay tribute to the work done by Durham University, particularly by Professor Clare McGlynn, and Holly Dustin. We need to clarify what constitutes online abuse. We need better and clearer harassment laws that can be effectively applied online. We need an image-based sexual abuse law that clearly makes illegal all forms of image-based sexual abuse shared in a non-consensual manner. We need to end complete anonymity in the UK, and we need to insist that platforms have a legal duty to be able to identify the people who use their products in our country.
Secondly, we need to make it clear to those platforms and providers that they have to abide by a common standard for reporting mechanisms. They should provide accurate and transparent figures on the cases of reported abuse. When they are developing products, that needs to be done in a way that builds out abuse in the future, rather than building it in at the starting point.
Thirdly, we must be clear to online providers in our country that if they fail to take sensible measures to reduce online abuse, we as a Parliament will consider putting in place a levy to cover the costs of policing that are incurred purely as a result of online abuse crimes. That has been done in other areas—for example, the payments that are made by football teams for the policing of football stadiums. This is not a new idea, but it might concentrate minds when it comes to online abuse in the future.
Last but by no means least, we need to see a change in culture. Consent, respect and dignity should be at the heart of compulsorily delivered sex and relationship education in all our schools. Beyond that, campaigns should be run to make sure that people understand their own responsibilities to act sensibly and within the law while using the internet. That will be driven greatly by removing the veil of anonymity which currently cloaks so many inputs into social media.
Where there is a will, there is a way. I know that the Minister will want to show the House today that there is a clear will on the part of Government. More than four years ago the Prime Minister made it clear that there was no tolerance for child abuse online. At that point the industry had said that it could do little about it. Now, there is a clear strategy and clear protocols, and images are removed swiftly. With a worrying increase in online hate crime, perhaps even spilling out into the offline world already, we need to act swiftly. We need to make sure that cyberbullying and the newly formed concept of online baiting are shown short shrift.
Now is the time to act, and I call on the Minister to show us that he has an understanding of the need for a clear strategy to tackle online abuse in its totality. In the Digital Economy Bill which he published this week, he has just the legislative vehicle he needs to make any changes that such a strategy might call for. My hon. Friend is a good man. He knows that the online world needs a clear message from this House. I hope he listens intently to the debate today and takes back to his Department and to the industry the message that now is the time for change.
Several hon. Members rose—
Caroline Nokes
My hon. Friend is absolutely right that it should apply to social media platforms, and we as individuals should be able to take action against them much more quickly and effectively. As I said, it is as if the internet has become a wild west. Companies are often registered in the Republic of Ireland and it is difficult from here to get the redress that we want.
Sadly, in this place, we have come to expect the trolling, the bile often spat in the dead of night, sometimes even from professional people, who we might have hoped would value their own reputations and know better. We know that the bar is set higher for Members of Parliament: we are in the public eye and we have to expect a bit of knockabout, as it were. Actually, though, it has gone a great deal further than that.
I pay tribute to the work of the right hon. Member for Normanton, Pontefract and Castleford (Yvette Cooper) to reclaim the internet. If someone sends me something pernicious, one of my favourite tactics, inspired by the hon. Member for Birmingham, Yardley (Jess Phillips), who is not in her place today, is to reply with a picture of a kitten. I presume I will now get trolled for that. We have to reclaim the internet; we have to be bold enough to stand up for ourselves and try to engender a bit of humour and kindness. That is a key point: there is no kindness on the internet, but when did it become okay to play the man and not the ball?
My right hon. Friend the Member for Basingstoke advanced some very cogent and sensible arguments. I know that Ministers have worked hard with some of the leading companies in trying to find practical solutions to the problems of reporting and identifying perpetrators. As we have heard, there are laws relating to harassment and grooming, but there are real anxieties about how victims can report crimes easily and ensure that their voices are heard.
Mrs Miller
Does my hon. Friend think that we should look to countries such as Australia and New Zealand, which have established websites to facilitate reporting? Indeed, there is a risk that their ways of tackling the problem are leaving the United Kingdom behind.
Caroline Nokes
My hon. Friend is absolutely right. We must not be left behind; we must find better methods of reporting, particularly where children are concerned. Let me reinforce my right hon. Friend’s earlier plea. There need to be safe spaces for children, and mechanisms that enable young people to know who they can turn to. A critical part of that can take place in schools, through personal, social, health and economic education and, in particular, sexual relationships education.
Young people need to learn about consent. They need to learn what is okay in a relationship and what is not, and they also need to be able to turn to responsible adults who can ensure that they are adequately safeguarded and protected. We want them to be confident in themselves, and to know who they can turn to in a crisis. That is one of the reasons why I am so keen on compulsory PSHE and SRE. We need young people to be able to recognise what constitutes an abusive relationship, we need people whom they know they can tell, and we need teachers who are equipped to deal with these subjects. We know that they are not easy subjects to teach, so they should be made statutory, and teachers should be trained so that they themselves will be confident in their ability to deliver excellent quality in this respect.
My right hon. Friend described the blurring of offline and online worlds. We desperately need to plot a path towards ensuring that our children are much more secure and protected.
Mrs Miller
I thank Members for supporting this debate with such superb contributions. I also thank the Minister, who has sat in his place listening throughout. The debate has demonstrated the strength of feeling that he has seen among Members across the House.
The UK led the way in tackling some of the early challenges online, working with European and US partners to put in place a global approach to outlawing child abuse images. We also passed some of the first legislation in the world to make it a crime to post revenge pornography. But we are now at real risk of falling behind. It is clear from the debate that there is universal condemnation of online abuse, so why have we not seen this Government present laws in Parliament to update our position?
There is cross-party support for specific laws to tackle online abuse and to consider specific duties on the police, schools, social network platforms, search engines and internet providers—duties that will show zero tolerance to online abuse. I must wholeheartedly disagree with my very great friend the Minister on anonymity. We have to lift the veil of anonymity in this country to make sure that people are responsible for what they say. We do it in every other part of our lives, so why not online?
The Minister is fortunate that the Digital Economy Bill has already been introduced to the House; it is a means of making the sort of changes that have been called for by Members of all parties here today. Those changes need to be part of a coherent cross-Government strategy. He should take Members’ concerns back to his Department and call for action now.
Question put and agreed to.
Resolved,
That this House notes the increasing number of cases where the internet, social media and mobile phone technology are used to bully, harass, intimidate and humiliate individuals including children and vulnerable adults; calls on the Government to ensure that clear legislation is in place that recognises the true impact and nature of online abuse, as distinct to offline abuse; and further calls on the Government to put in place appropriate legal and criminal sanctions, police training, guidance to the CPS and education for young people relating to such abuse.