Oral Answers to Questions

Maria Eagle Excerpts

Thursday 12th March 2015 Commons Chamber

[George Eustice]

On the first point, I can report that over 75% of farmers are now registered on the system. Some of them are experiencing issues with the slowness of the mapping system, and we are working to address that. On my hon. Friend’s question about why they have to map, they have always had to map ineligible features—that is a requirement of the EU regulations—but they are entered on to the final application by digitisers, who check that the area is mapped correctly.

[Maria Eagle (Garston and Halewood) (Lab)]

Stephen Wyrill, national chairman of the Tenant Farmers Association, says that the Department’s online system for farmers to claim under the basic payment scheme is “heading for carnage”, and Guy Smith, vice-president of the National Farmers Union, says that its concern will turn to “justified alarm” if full mapping functionality is not operating by this weekend as promised. Many farmers depend for their survival on this payment. Can the Minister give an undertaking that all farmers will be able to make their claim online by 15 May?

[George Eustice]

We have been working closely with the farming industry on this. Under this system, this was always going to be an iterative process. We wanted to put the system in place in stages and instalments. We have 75% of farmers on already, we are addressing the issue of the speed of the system, and we are looking at ways of expediting things for certain land types, so that they can bypass parts of the land eligibility criteria. I should also point out that we have a network of 50 digital support centres to help those farmers who require help.

[Maria Eagle]

With 25% of farmers not yet registered and the deadline fast approaching, Farmers Weekly is reporting that only 236 farmers have gone for help to the 50 support centres, which is fewer than five per centre. Those who have registered—96% of them did so by phone, not online—are reporting that the online system has constant error messages and general slowness, that field information is not appearing, and that the mapping function does not work. Is the Minister planning a paper-based plan B, in case his online system collapses or is not fit for purpose?

[George Eustice]

Our plan is to make the system work and to ensure that those farmers who need help can go into digital support centres. We anticipate that those centres will be busier in April, but we have ensured that they have sufficient capacity to upscale and to help farmers. It is important to recognise that about half of all farmers have only permanent pasture, and the requirement for them to map their details is lesser than it is for arable farmers. We are looking at ways of expediting this process.