Addictive Technology Debate
Full Debate: Read Full DebateMargot James
Main Page: Margot James (Conservative - Stourbridge)Department Debates - View all Margot James's debates with the Department for Digital, Culture, Media & Sport
(5 years, 10 months ago)
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It is a pleasure to serve under your chairmanship, Sir Edward. I warmly congratulate the hon. Member for Berwickshire, Roxburgh and Selkirk.
What a bad start! I do apologise to the hon. Member for Rutherglen and Hamilton West (Ged Killen) and to my hon. Friend the Member for Berwickshire, Roxburgh and Selkirk (John Lamont). Of course, I meant to thank the hon. Member for Rutherglen and Hamilton West. I share his amazement that it has only been 10 years since the advent of the Apple iPhone. He made an excellent speech, and I identified, as I am sure other hon. Members did, with the examples he gave of the intensity of the relationship that so many of us have with our devices, and how that is—in his view and mine—tipping over to the point where we question whether it is healthy.
The shadow Minister mentioned the Centre for Humane Technology, an excellent organisation, which was founded by scientists and researchers employed by the large social media platforms. One of them, an ethicist working for one of the major platforms, was tasked with trying to bring a more ethical framework to the development of apps and activity on that particular platform. He bowed out with the rather depressing realisation that change was not possible from within and that he would have more effect from outside, so he founded this organisation.
That is a powerful reminder that there is a difficulty in the perceived conflict in companies’ need for more and more of our attention. It really is a competition for attention and, for the companies that get it, the question then is how to keep it. That is the driving force behind the algorithms that are constantly developing and furthering the reach of these platforms into our lives. It is very important that we monitor usage and that we expect more from technology companies in terms of putting right some of the things that are alleged to have gone wrong, as the hon. Member for Rutherglen and Hamilton West said.
My hon. Friend the Member for Berwickshire, Roxburgh and Selkirk made the point that although the debate is about addiction, we are also talking more broadly about excessive screen time. There is a scale, running from what might be called a healthy amount of screen time, which might tip over into dependency, over-involvement and straightforward addiction.
Is the Minister aware that some health research has shown that we hold our breath when we are checking our emails and our phones, which denies the brain oxygen?
I always learn something new when I am answering debates. I did not know that. I am not sure that I look forward to finding out more about it, but I certainly will.
We are undoubtedly living in an age where mobile devices mean that people feel compelled to be connected at any time. The hon. Member for Livingston (Hannah Bardell) clearly made that point when she talked about her desire for some off-screen time in her personal time in the countryside, which proved difficult. We have dwelt on the darker side of those devices and platforms during the debate, because we are talking about addiction, but it is incumbent on us to recognise that a great deal of positivity has come forth from those devices.
We are looking at the impact on children and young people, to whom we have a particular responsibility. Youth policy is one of my Department’s responsibilities, so that is close to our hearts. The chief medical officer, Professor Dame Sally Davies, is reviewing the impact that internet use can have on children’s mental health. There are no results from that yet, because it was requested only about a month ago by the new Secretary of State for Health and Social Care, who, I am delighted to inform hon. Members, shares the concerns that we have heard and is in a position to do more about them in the Department of Health and Social Care.
As the Minister knows, the national health service is under tremendous strain. What arguments is she making to Her Majesty’s Treasury to do something about the low rates of tax paid by those companies, so that there is money to do something about the problem?
As the right hon. Gentleman knows, tax is a matter for the Treasury. The Chancellor indicated that he was looking at a digital services tax in his speech a few weeks ago. His first priority is to gain international agreement for the fairer taxation of technology companies, particularly these platforms. Actually, I should retract that; I do not think that he said particularly these platforms, but he did say that he wanted an international agreement for the fairer taxation of technology companies as his first priority. If he does not get that, I am told that he will introduce a tax unilaterally in the United Kingdom.
The health review will cover important and diverse issues, including cyber-bullying, online gaming, sleep problems and problematic internet use. I gather that the chief medical officer’s report will be published next year, and I will try to get a handle on when within that 12-month period we can expect it.
The Department of Health and Social Care has also reviewed evidence on the impact that social media can have on children, which showed that those who spend more than three hours using social media on school days are twice as likely to report high or very high scores for mental ill-health. The right hon. Member for Birmingham, Hodge Hill (Liam Byrne) said that he had seen research showing a socio-economic difference in the amount of screen time, which, along with the research I have mentioned about some sort of causal link in the time spent, shows that digital technology is in danger of widening the social gaps in society, although it has the potential to bring people together. We obviously need to work to ensure that the latter prevails. The Government have made children and young people’s mental health a top priority for the NHS, and a major programme to improve access to specialist services is supported by £1.4 billion of new funding.
We are also looking at the use of smartphones in schools, which I know inspires strong passions. I have seen some initial results from that analysis, and most schools have rules in place that require that smartphones are not visible during school hours. We need to see more research on whether that is universally applied.
The Government believe that schools are best placed to make decisions about how best to use technology. Headteachers are empowered to manage mobile phone usage. Many schools and parents would appreciate more guidance, however, which we are working on across Government, inspired by the commission of the Secretary of State for Health and Social Care to the chief medical officer to advise on the mental health impact of social media and smartphone usage.
On internet safety in the wider sense, the overuse of technology and concerns about online harms are not limited to young people. Our forthcoming joint Department for Digital, Culture, Media and Sport and Home Office White Paper will be published in the winter. It will set out a range of legislative and non-legislative measures and will detail how we propose to tackle online harms. It will set clear responsibilities for tech companies to keep citizens safer.
The right hon. Member for Birmingham, Hodge Hill asked whether we would look to place a duty of care on social media platforms. That route is certainly worthy of consideration. It is a proven method in other areas, and we will look at its relevance to the online world. Working with the Department of Health and Social Care and across Government, we will develop proposals targeted at improving the ability of users. We are also reforming the UK council for child internet safety so that it no longer focuses exclusively on children. Children will continue to be a top priority, but its remit will be widened.
In response to the hon. Member for Livingston, video games are indeed enjoyed by a large number of people across the UK. For the majority of people, that is a recreational activity, but research shows that, for a minority, their gaming can become excessive, to the extent that they prioritise it over other activities and experience negative effects from it. In recognition of that, as the hon. Lady mentioned, the World Health Organisation has recognised the potential to diagnose gaming disorder in some circumstances. It has not reached a conclusion yet, but I gather that it is working on it. Through its internet safety strategy, my Department is working to improve online safety in games, including by promoting healthy and responsible gaming. To do that, we will work closely with the gaming industry and organisations such as the Video Standards Council. Gaming will also be an important part of our internet safety White Paper.
On isolation and loneliness, I pay tribute to the Under-Secretary of State for Sport and Civil Society, my hon. Friend the Member for Chatham and Aylesford (Tracey Crouch). She has taken responsibility for tackling loneliness, which affects between 5% and 18% of the UK population, and social media is often highlighted as a cause. The strategy includes how Government can set a framework to enable local authorities, the third sector and businesses to support people’s social health.
Research suggests that the reality of social media and its connection to people’s relationships is nuanced and that how negative or positive the impact is depends on which social media service is being used and whether it is substituting for or complementing real-life interactions. For example, there are applications that help new mothers to stay more connected through difficult early stages of parenthood and products that use artificial intelligence to provide real-life experiences for those unable to leave their homes. If used correctly, the technology has real potential to break down barriers and improve the situation that isolated people might be exposed to. That is why social media companies are a core part of initiatives to tackle isolation. Digital means of bringing people together can be especially important to people with mobility problems and families separated by distance.
Technology can be and largely is a powerful force for good. It serves humanity, spreads ideas, and enhances freedom and opportunity across the world. However, what we have heard today gives us great pause for thought. It is informing our deliberations on online safety and I look forward to the continued debate with colleagues here in this Chamber and beyond as we develop our White Paper. We look forward to hearing their further thoughts on the various actions that we might take.