(8 years, 1 month ago)
Commons ChamberI am grateful to the Minister for that assurance from the Government Front Bench and I am sure the people we all represent will be comforted to hear that, because it is perfectly right that disabled people want to live independent lives and do not want to be a nuisance to anyone, but often constant refusals and abuse are leaving many of them with little hope.
Catherine, a guide dog owner from Birmingham, reported:
“It makes me think if it’s worth getting a taxi at all. I rather struggle to go somewhere because I don’t want grief about my guide dog.”
Although these provisions are in place, it is undeniable that disabled people continue to suffer from severe restrictions in the use of taxis and private hire vehicles. The Law Commission confirmed this in its 2013 review of taxis and private hire vehicles. The reality, however, is worse: in-depth research from Guide Dogs UK shows that three in four assistance dog owners reported that they have been refused entry to private hire vehicles and taxis because of their guide dogs.
I previously contacted my local authority on this matter to establish whether it was aware of the issues the hon. Gentleman will be highlighting here today. It advised that, owing to my letter, it had contacted Guide Dogs UK for further information so it could incorporate that into its training for drivers. Will he join me in calling for other Members to do likewise and encourage the voluntary uptake of training measures from the relevant bodies?
Absolutely, and I commend the hon. Lady for the work that she has done on this in her own constituency. I encourage other Members to do precisely the same in theirs.
We need this law change in England and Wales—the situation is different in Scotland—to introduce training, so that every taxi licence holder is aware of their legal obligations under the Equalities Act 2010. There can be no excuse for refusing someone with disabilities access to a taxi. That is the law, and if taxi drivers currently do not know that it is the law, that is a training issue. That is why I think that my Bill has very many merits.