Electronic Travel Authorisation: Dual Nationals

Manuela Perteghella Excerpts

Wednesday 25th February 2026 Commons Chamber

[Manuela Perteghella (Stratford-on-Avon) (LD)]

(Urgent Question:) To ask the Secretary of State for the Home Department to make a statement on the impact of the UK’s electronic travel authorisation rules on British citizens who are also dual nationals.

[The Parliamentary Under-Secretary of State for the Home Department (Mike Tapp)]

I thank the hon. Member for her urgent question. The introduction of electronic travel authorisations—ETAs, as they are known—is part of plans to modernise and digitise the UK’s border and immigration system by providing a much clearer picture of who intends to travel to the UK for short periods. ETAs will enable a more targeted approach to border control, strengthening security and ensuring a smoother travel experience.

From today, carriers will check that eligible passengers hold an ETA before travelling to the UK and will deny boarding to those who do not hold the correct permissions. British citizens, including those who hold dual nationality, do not need and are not eligible for an ETA. They must travel with a valid British passport or another passport endorsed with a certificate of entitlement to the right of abode, known as a COE.

Since the outset of the scheme, the Home Office has embedded clear messaging for dual nationals across the ETA communications campaign and published comprehensive guidance on gov.uk setting out clearly what dual citizens need to do. Since 2024, we have provided explicit written and spoken guidance to people who naturalise or register as British citizens, including through their application and at citizenship ceremonies. Since the start of the year, we have also emailed people who have registered or naturalised in the last 10 years where we hold usable contact details.

In order to support British nationals overseas—particularly those who have not held a passport for some time or have never held one—the Home Office has put in place temporary mitigating measures, which include issuing temporary operational guidance to carriers confirming that they may at their discretion accept an expired UK passport issued in 1989 or later alongside a valid non-visa national third country passport. Carriers may also choose to accept alternative evidence and can contact the Home Office’s carrier support hub, which may be able to confirm British citizenship for those with a digital record on the UK’s immigration and passport system.

It is not the intention of the ETA scheme to penalise our citizens who choose to live abroad. That is why we have given as much time as possible to allow passengers in such a position to make the necessary arrangements and why we have now put in place additional short-term measures to assist our nationals when travelling to the UK.

I finish by noting that the approach we have taken is comparable to that taken by many of our closest international partners, including the USA, Canada and Australia, who have already introduced similar systems—for example, the electronic system for travel authorisation for visitors to the United States—and we expect the EU to launch its own version. We are doing these checks to ensure that illegal migrants and foreign criminals cannot set foot here through our ports and borders by screening them before they travel. I am delivering a more secure, modern border.

[Manuela Perteghella]

I begin by declaring my interests as a British dual national and chair of the all-party parliamentary group on citizens’ rights. From today, British citizens are at risk of being prevented from returning to their own country because of the Government’s mishandling of the electronic travel authorisation scheme. British dual nationals cannot apply for an ETA, and they do not have a visa, so unless they hold a valid British passport they must produce a certificate of entitlement costing £589 simply to prove they are British, compared to £16 for a tourist. Carriers face £2,000 fines, so it is no good that that is left to their discretion. The result is chaos for law-abiding British citizens, and families will be separated.

Communication has been wholly inadequate. Putting guidance on a website is not a communications strategy. I understand that the people who recently naturalised were not warned in their grant letters or at their ceremonies, and there have been no clear messages at the border. When Canada introduced a similar scheme, it delayed enforcement and created a low-cost, temporary authorisation—and it worked. Why has this Government refused to adopt the same common-sense approach?

I therefore ask the Minister: will the Government postpone enforcement to prevent British citizens from being wrongly denied boarding? Will the Government introduce a low-cost, one-off travel authorisation, like Canada did, for dual nationals whose citizenship can easily be verified? Will the Government ensure urgent help through consulates, high commissions and the UK Visas and Immigration helpline? These are British citizens who have followed the rules. They deserve better than confusion, silence and a £589 bill simply to come home.

[Mike Tapp]

I thank the hon. Member for her response to my answer. I am clear that there has been no mishandling from the Home Office on this important issue. As I said in my speech, this has been on the Government website since 2024. We have also spent significant sums of money on getting the message out there, including through the relevant media and through communications to those who have naturalised over the last decade. Communications, as we all know in this place, can be difficult and some people can be missed. I have worked as hard as I can to get the message out there, including on Australian television.

The hon. Lady is right in saying that there is no eligibility for an ETA. That is due to the Home Secretary’s power to grant an ETA deriving from the immigration rules, which do not apply to British citizens. A passport costs £100. The turnaround times that we are seeing after the increase in demand are well within the expected limits, taking four weeks for those applying from outside the country, with the average at around nine days. That is fast. They can also apply for an emergency travel document in extreme circumstances and the turnaround times for that can be as quick as two days. There are also transitional methods in place, such as using expired passports that were issued after 1989. There has been significant communication and advice to carriers, including my meeting many of them to ensure that they fully understand the new measures in place. The carrier support line is also active, through which anyone encountering issues can make contact.

It is important that we introduce these measures. They are modernising, they are making our border more secure and they are very much in line with what other nations are doing. I have sympathy for those who may be encountering issues. On Monday next week, I will hold drop-in sessions that all Members of Parliament with specific cases—I do not want to go into too much detail on the Floor of the House—can visit.