Royal Mail: Universal Service Obligation Debate

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Department: Department for Business and Trade

Royal Mail: Universal Service Obligation

Luke Taylor Excerpts
Wednesday 11th March 2026

(1 day, 9 hours ago)

Commons Chamber
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Blair McDougall Portrait Blair McDougall
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My hon. Friend has been a constant campaigner and is constantly in my ear on these issues on behalf of his constituents. As I said, I will be talking to Ofcom later today about its role in this matter, and I will keep him updated on that.

Luke Taylor Portrait Luke Taylor (Sutton and Cheam) (LD)
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Residents across my constituency, particularly those in the SM1, SM2 and SM3 postcodes, have been reporting issues with their deliveries for years. Local social media is full of people reporting one-day-a-week deliveries and asking which other roads that is occurring on. I have visited my delivery office for the last two Christmases, meeting hard-working posties who have been let down by the system. Let me give a particular shout-out to Timmy, who has been delivering to my road for decades and is approaching retirement—my congratulations to him. Will the Minister add Sutton to the list for his agenda this afternoon? Can he also report back next Wednesday in the Westminster Hall debate, which I imagine he will be coming to, with clear actions from his meeting this afternoon?

Blair McDougall Portrait Blair McDougall
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I pay tribute to Timmy and thank him for his years of service. It is exactly because this service is full of people like him who are passionate about their jobs that we need to ensure that Royal Mail’s quality of service is reformed and improved.