Oral Answers to Questions

Debate between Luke Evans and David Rutley

Monday 21st March 2022 Commons Chamber

[Dr Luke Evans (Bosworth) (Con)]

15. What steps she is taking to tackle identity fraud and abuse of the benefits system.

[The Parliamentary Under-Secretary of State for Work and Pensions (David Rutley)]

We take all fraud very seriously and have a wide range of measures in place, supported by £613 million of additional funding. Our integrated risk and intelligence service co-ordinates the detection of, and response to, fraud risks from identity fraud, including threats from organised criminals. We will continue to do all that we can to track down fraudsters.

[Dr Evans]

I am grateful for the Minister’s answer. I was contacted by my constituent, Dr Ralph Mitchell, after he was contacted by a debt collection agency on behalf of the DWP for a £1,500 outstanding debt. He has never taken UC or made any form of claim before. He rang the Department and, after many phone calls, was unable to have the debt removed. He was told that he was a victim of identity theft. It took the involvement of my office and myself to get that resolved. What are we doing to prevent identity theft, and what is the Department doing to make sure that the communications with those who fall victim to it are sorted out as swiftly as possible?