NHS Shared Business Services
Debate between Louise Haigh and Jeremy Hunt(7 years, 8 months ago)
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Mr Hunt
My hon. Friend is absolutely right—that has been our primary concern. It needs to be our primary concern as we examine the lessons that need to be learned in both the setting and the monitoring of contracts with the private sector, which were clearly deficient in this case.
Louise Haigh (Sheffield, Heeley) (Lab)
The Secretary of State was responsible for the entirety of the contract, yet has come to the House to respond to the urgent question and told us that he does not know how the situation came to light to NHS England, and that he has no answers. Mr Speaker, do you think he should have been better prepared today? What assurances can he give us that he now has controls in place to monitor any future contracts?
Mr Hunt
The hon. Lady should have listened to the facts when I told her. When this came to light, more than 700,000 records were checked: 2,500 of the higher-risk ones are being checked by two clinicians—80% of them have already been checked. A huge amount of work has been done to clear up the situation. I completely agree with her that it was unacceptable that it happened in the first place, but I gently say to her that we are not the first Government to be let down by suppliers.
Mental Health and NHS Performance
Debate between Louise Haigh and Jeremy Hunt(7 years, 10 months ago)
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Mr Hunt
As we discussed earlier when my hon. Friend the Member for Gainsborough (Sir Edward Leigh) spoke, there are places where the service that the ambulance service provides to rural areas is not as good as it should be, sometimes because of the perverse incentives relating to how the targets work. I have been nervous about changing the targets, because that can sometimes be taken as a signal to relax and I am absolutely determined that we should meet the current targets, but I did make a commitment to him that I would look into this issue and I will do so.
Louise Haigh (Sheffield, Heeley) (Lab)
Last year, just 67% of category red 1 ambulance calls in Sheffield were answered within eight minutes. Last week, I met a constituent whose husband died while he waited for an ambulance for two hours and 40 minutes. Can the Secretary of State continue to stand at that Dispatch Box and say that there is no link between the underfunding of our NHS and these irresponsible and completely unacceptable response times?
Mr Hunt
First, of course what happened in that situation is totally unacceptable, but the hon. Lady makes a mistake to continually bring this back to funding, as it is also about demand pressures and models of care. Let me reassure her about the extra funding that has gone into ambulance services. We have about 200 more ambulances and about 2,000 more paramedics, and every day the ambulance service is doing about 3,400 more blue-light calls than it was six years ago. Significant investment has been made, but clearly more needs to happen.