Oral Answers to Questions

Louise Haigh Excerpts
Tuesday 19th February 2019

(5 years, 2 months ago)

Commons Chamber
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Matt Hancock Portrait Matt Hancock
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Yes, I do. This is one of the sorts of things that NHSX will drive forward. A decent IT system can reduce missed appointments in GP practices by a third—[Interruption.] So, while Opposition Members snigger about using modern technology and want to go back to the past, over here we are providing the best technology for the NHS for the benefit of patients.

Louise Haigh Portrait Louise Haigh (Sheffield, Heeley) (Lab)
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A recent answer to a parliamentary question from my hon. Friend the shadow Minister confirmed that in nearly half of cases of mental health crisis, it is not NHS staff but the police who are conveying people hospitals. Will the Department conduct a review into the impact that this is having on people in mental health crisis?

Jackie Doyle-Price Portrait Jackie Doyle-Price
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The hon. Lady raises an important point. This is something that I am taking forward with the Minister for Policing and the Fire Service. We are acutely aware of the impact that this is having on policing services, and that is one of the reasons why, in the forward plan, we have directed so much support and priority to ensuring that the NHS 111 service works and that we have the community and crisis care services to back it up.