Open Public Services White Paper

Lord Soley Excerpts

Monday 11th July 2011 Lords Chamber

[Baroness Verma]

I thank my noble friend for his warm welcome for the Statement and I absolutely agree that it is about decentralisation and being able to give more and more control over to local people and local authorities, so that we can actually get the sorts of services that local people need in those local areas. There is no point in trying to micromanage local areas when one does not have the special needs of those local areas within one’s own way of delivering. My noble friend is absolutely right that it is really important that the decision-makers are part of the communities that are being served.

Personalised budgets, which are something that I know about, are one very good way of being able to deliver. In her response to the Statement, the noble Baroness talked about personalised budgets. Not enough people are signed up to them; we want to deliver, we are building upon what the previous Government were doing, but, of course, it takes time to roll these things out and make people aware. It is about an awareness campaign as well to make people aware of what is available to them so that they will make informed choices.

[Lord Soley]

My Lords, I do not have a problem with the direction of travel that the noble Baroness is mapping out; indeed, as she said, it builds on what the previous Government were doing, and more acknowledgement of that might make it easier to reach agreement on some of these areas. The problem that the Government are not addressing—as far as I can see, although I will need to look at the White Paper—is the detail of it. I am very much in favour of co-opting mutuals, but I know from personal experience that, for example, setting up a housing co-op and making it work is very difficult and, frankly, it fails more often than not. That has been tried on many occasions.

On more personalised and individual budgets, again I am very much in favour of that. I have argued for children to have budgets enabling their parents to give them extra lessons in whatever they chose—music, or whatever—but that runs into the problem that every now and then a parent wants something which is not considered to be in the interests of the child. To take what is perhaps an extreme example, a parent might say, “I do not wish my child to be in a science lesson which teaches Darwinism; I want to take them out and give them lessons in creationism”. We will run into that problem, so we have to have managerial structures which decide how the money can be used, in what format and who says yes or no. It is not just an issue of money; it is an issue of management structures which allow us to do what I think most of us would like to do, which is to devolve downwards.

[Baroness Verma]

The noble Lord raises a number of interesting points. I did say that we are building on what the previous Government were doing. We are trying to make it a build-on that will be a bit more directed and focused on what the outcomes are going to be. I think that we are still in that mode of debating. It is important that we debate and discuss the best possible ways of delivering. These conversations do not stop just because a paper is produced. Consultation is an ongoing process, but it is also very important that we do not become so blinkered that we decide that the White Paper is not going to deliver anything. The White Paper is already able to deliver a lot, because we are building on what was already in place.

The structures will, of course, have areas that we will need to fine-tune and to look at how things can be made much tighter, but the Government are making sure that we have continuity plans and safety nets in place so that we can ensure that, when people make those choices, they are not left without support mechanisms. That is why we want to encourage champions to come forward through organisations such as Which? or HealthWatch and also make sure that there are ombudsmen for each sector, so that everyone knows that there is a line of recourse if they face difficulties.