Personal Independence Payment: Assessments

Lord Shinkwin Excerpts

Tuesday 19th June 2018 Lords Chamber

[Baroness Stedman-Scott]

The noble Lord raises very valid points; he is right to raise them. Extending the contracts does not mean accepting past poor performance—in fact, the DWP Select Committee accepted the extensions as the correct thing to do—but there is a need for stability to support continued improvement. Just to disband those contracts would certainly not give us that stability. We have to work with suppliers to ensure that they build on progress during any extension. We are looking at a two-year extension, which, if I have understood it correctly, will give the department time to look at the possibility of an in-house service.

[Lord Shinkwin (Con)]

My Lords, I thank my noble friend the Minister for saying that improved performance is important. Does she agree that it is quite difficult for non-disabled people who do not have direct experience of living with a disability to fully appreciate the challenges that can come with it? I would be grateful if she would write to me to say how many PIP assessors are disabled and what plans her department has to increase their number.

[Baroness Stedman-Scott]

That is a very important question and a good point to raise. I do not know how many assessors are disabled, so I will find out and write to my noble friend. I can say that the assessors are recruited because of their competence in identifying people’s needs with the conditions they have. All of us pay tribute to people who have to live with their conditions; I sometimes have no idea what it must be like to live with those conditions.