Rail Ticket Offices

Lord Moylan Excerpts

Wednesday 12th July 2023 Lords Chamber

[Baroness Vere of Norbiton (Con)]

That is absolutely at the front of our minds when considering these changes. The ORR also published statistics which showed that there has been a 68% increase in passengers who need assistance to use our railways. Of course, getting people out from ticket offices and on to platforms and into gathering areas and waiting rooms to enable those people to travel more freely is top of mind.

[Lord Moylan (Con)]

My Lords, is my noble friend aware that—

[Lord Naseby (Con)]

My Lords—