Lord McCrea of Magherafelt and Cookstown
Main Page: Lord McCrea of Magherafelt and Cookstown (Democratic Unionist Party - Life peer)Department Debates - View all Lord McCrea of Magherafelt and Cookstown's debates with the Cabinet Office
(9 years, 9 months ago)
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It is a pleasure to serve under your chairmanship, Mr Davies.
I congratulate those throughout the United Kingdom who have taken the bold step of starting a small or medium-sized enterprise, thereby creating employment in their local community and strengthening the local economy. I am sure that many Members agree that we should thank the House of Commons Library service for its excellent research in the debate pack, and I thank my own staff who have helped me to prepare for the debate.
By way of background, the usual definition of an SME is any business with fewer than 250 employees. There were 5.2 million SMEs in the United Kingdom in 2014, or more than 99% of all businesses. Most businesses in the UK are small, with fewer than 50 employees, rather than medium-sized, with 50 to 250 employees. In answer to a parliamentary question, the Government estimated that 21%, or £45.4 billion, of pay-as-you-earn received in respect of the 2010-11 tax year came from small businesses. There are also micro-businesses, which by definition have between one and nine employees. In 2014, there were 5 million micro-businesses, accounting for 96% of all businesses.
The economy is therefore dominated by small business. According to a 2013 report by the Federation of Small Businesses, small firms in the UK make up 99.3% of all businesses, contribute 51% of gross domestic product and employ 58% of the private sector work force. Research commissioned by the FSB with other partners in 2008 demonstrated substantial barriers to SMEs winning public sector contracts, indicating that 70% of SMEs rarely or never bid for Government procurement opportunities; 76% of SMEs felt that there were barriers to prevent SMEs from being fully aware of public procurement opportunities; and 55% of SMEs felt that the process of bidding for Government contracts required more time, effort and cost than their business could allow. Lack of awareness of opportunities was among the most important reasons for not bidding for a public contract.
Research also shows that SMEs are generally more successful in bidding to the private sector than to the public sector: 51% of SMEs reported a success rate of more than 40% when bidding for private sector opportunities, while 62% had a success rate of 20% or less when bidding for public sector opportunities.
I thank my hon. Friend for giving way in the midst of the stats coming full and fast—he must be in full flow. He is getting to the nub of things, but does he agree that many of the SMEs, in particular out in the regions, in Northern Ireland and elsewhere, are very small and employ only one or two people? The time and expertise required to apply, therefore, is often not in place, and we need to support that.
I agree with my hon. Friend. That will certainly be part of the effort that I am endeavouring, through the debate, to achieve.
The Government plan for growth published alongside the Budget in March 2011 highlighted a number of policies stated to be of particular benefit to SMEs, including such measures as making it easier for them to access public sector procurement by eliminating the prequalification questionnaire for contracts worth less than £100,000, advertising procurement opportunities on Contracts Finder and setting an aspirational target that a quarter of Government contracts should be awarded to SMEs.
My hon. Friend is certainly in the flow today, so it is hard to intervene. As well as action on procurement, does he agree that over the past number of years the Government also promised to speed up payment terms for small companies? A lot of what has been done, however, has been paying lip service. Northern Ireland has improved, but a lot of work remains to be done. Cash flow is vital to small companies if they go for Government contracts.
I am sure my hon. Friend will touch on the matter, but does he accept that part of the problem lies with the procurement rules that we inherit from Europe as part of an attempt to create the single market? They lay down pretty draconian requirements when it comes to bidding for Government contracts. We ought to be looking at how those requirements can be amended and how we can raise thresholds to avoid some of the European regulations on procurement.
I agree, but even within the European regulations, there are things we can do and that the Government should do more of to alleviate some of the problems that my hon. Friend mentions.
In the 2013 autumn statement, the Chancellor included measures designed to benefit small businesses, including the introduction of a £2,000 employment allowance from April 2014, making it cheaper to employ staff aged under 21. That incentive, according to the Government, will benefit up to 1.25 million businesses and result in about 450,000 businesses, or one third of all employers, being taken out of paying national insurance contributions altogether.
After the autumn statement, the Government launched the “Small business: GREAT ambition” scheme in December 2013—a series of measures designed to make it easier for small businesses to expand, including the introduction of broadband vouchers worth up to £3,000 in 22 cities throughout the United Kingdom, which were designed to let more small firms access faster broadband connectivity. It is disappointing to note, however, that Malcolm Corbett, head of the Independent Networks Co-operative Association, has said:
“The scheme has not proved as successful as the Government had hoped”.
I therefore encourage those businesses eligible to avail themselves of the scheme before the March 2015 deadline to do so.
I congratulate the hon. Gentleman on securing the debate. He touched on the need for broadband in small businesses. Especially in rural communities, we are seeing the difficulties of getting that high broadband speed. Does he feel, as I do, that that excludes a lot of small firms from bidding for contracts, especially e-procurement ones?
I wholeheartedly agree with the hon. Gentleman. The lack of an up-to-date and modern broadband connection makes it very difficult to get into Government contracts.
To promote the further growth of SMEs, following on from the recommendation in Lord Young’s report, a new scheme was designed to make it simpler for small firms to win public sector contracts, which are estimated to be worth £230 billion a year. In addition, there was a commitment to tackle the late payment of small firms to ensure that those small businesses supplying the public sector and its supply chain were paid at the same time as the large contractors.
In May 2013, Lord Young published “Growing Your Business”, a report on growing micro-businesses following on from his report on entrepreneurship and start-ups published in May 2012. The 2013 report makes a number of policy recommendations for businesses employing fewer than 25 people, including the establishment of a small business charter and, crucially, a
“new ‘single market’ commitment to ensure a simple and consistent approach is taken across public sector procurement.”
In 2012-13, the public sector spent £230 billion on procurement of goods and services, including capital assets, accounting for 34% of total managed expenditure. Of that £230 billion, approximately £38 billion was capital procurement, the rest being current. Of the current procurement, approximately £40 billion is by central Government, £84 billion by local government, £50 billion by the national health service and £13 billion by the devolved Administrations.
Hon. Members will note the public interest in several recent awards of major procurement contracts, which have attracted scrutiny and even criticism from some hon. Members. In the light of the recent difficulties, the Government set themselves a target of procuring 25% of goods and services by value from SMEs by 2015, with the flattering words that such businesses are
“a crucial engine for growth”
as they account for 99.9% of UK businesses.
Research by the FSB reveals that every £1 a public body spends with a small business generates 63p of additional benefit to the economy, compared with 40p of additional benefit when spent with a large business. Although there is much ongoing debate about the advantages and disadvantages of EU membership and whether the UK should remain within its bureaucratic quagmire, the position remains that the Government not only can but should do more to support SMEs in accessing public procurement in compliance with EU diktat.
Does my hon. Friend accept that, although there is a problem with procurement, in some small companies there is a lack of understanding of the procurement process? There needs to be a robust educational process, perhaps through councils, under which small, young micro-companies learn exactly what it is all about.
I thank my hon. Friend for making that point. However, to give an illustration from my own constituency experience, I often find that a small business not only finds it difficult with all the filling in of forms, but is blocked from getting into contracts. That is the issue that I want to get to the heart of, but I must first lay the foundations.
A core principle of the EU is to establish a single market that encourages trade and maximises value for the taxpayer in public procurement, obtaining the latter through increased competition by allowing companies from other EU nations to bid for contracts. As SMEs are crucial to the UK’s economic recovery, what have the Government done to encourage and assist them in accessing EU markets and public procurement in other EU member states?
EU procurement rules include transparency, fairness and non-discrimination. They apply to SMEs accessing public procurement in other EU member states, but do nothing to tackle those issues within the United Kingdom, as such rules do not apply. It remains an anomaly of the single market rules that, although under EU law one member state is not allowed to discriminate against an SME from another member state as part of public procurement of goods and services, subject to certain criteria, member states are entitled to act in a discriminatory fashion towards their own nationals.
It is admirable that the coalition Government have engaged with SMEs as one of their two main priorities concerning public procurement and that they intend to achieve that aim by making the procurement process
“much simpler, more open and less bureaucratic—so all businesses, no matter what their size, have a chance of success”.
However, the realisation of that priority, by opening doors for SMEs and providing them with the tools to apply, will make the real difference to our businesses and propel this country’s economic recovery forward.
The hon. Gentleman mentioned Europe and the European strategy to exclude others and source products and services more locally. How does he feel about the playing of the green procurement card, which seems to be natural across Europe? Should we adopt that strategy and say that, in the spirit of green procurement, we will source as locally as possible?
Before my hon. Friend moves on, does he accept that there is considerable merit in the point raised about the green procurement card, especially when it comes to the purchase of fresh food for schools and hospitals, which can be locally sourced? There is an environmental as well as an economic argument for sourcing such goods and services locally.
I am happy to agree with my hon. Friend on that point and am delighted that he has a genuine interest in that environmental issue. I am sure that will be noted carefully.
The old proverb says, “Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life.” Although Stephen Allott, the Government’s appointed SME champion, argues that the
“big change is that procurement reform under Labour was a nice thing to have, whereas today saving money is central”,
the Government need to realise that people’s livelihoods are at stake. Owners of SMEs have often bravely given up a comfortable lifestyle and made significant investment to start up businesses from scratch. They are not mere pawns on a Government chessboard to be played when election time comes around. Much more needs to be done to upskill SMEs in the public procurement process. If a supplier has not bid before and is not very skilled at completing the tender, although it might be the best supplier, it will not win the contract. That was the point raised by my hon. Friend the Member for Upper Bann (David Simpson) a few moments ago.
Interestingly, Mr Allott has stated that the difficulty in fast-tracking the SME agenda arises because of staff cutbacks in the public sector, and notably cuts to the number of individuals in procurement. Such streamlining has led to greater aggravation. It may on occasion save the taxpayer money, but it does nothing to support SMEs. Mr Allott has gone further, stating that the pressures now borne by remaining procurement staff have led many to
“stick with the suppliers they know rather than spend time researching potential partners or having speculative meetings with untried suppliers”—
so it is not what you know but who you know. That leaves SMEs isolated while large companies continue to court those with influence.
On indirect contracts, how will the Government ensure there is a “David and Goliath” approach to prevent prime contractors from driving down prices and creaming off the best work for themselves, leaving slender pickings for their smaller partners? What will the Government’s SMEs champion be doing to help SMEs to get the best possible deal when working with large companies?
On the “David and Goliath” issue, when many large companies receive Government contracts, SMEs turn out to be subcontractors and are pressurised harder on pricing, so their job becomes even more difficult.
I accept what my hon. Friend says.
I turn now to what the UK Government could learn from the devolved Administrations. According to FSB research, in 2013, authorities in Northern Ireland spent on average 80% of their total procurement spending with SMEs. Details of all current Northern Ireland public sector tender opportunities are available on one centralised web portal. In addition, a number of events have been organised to encourage economic co-operation and trade, enabling local businesses to meet a wide range of public sector buyers, including buyers from central Government Departments, councils, universities and other public bodies.
In 2009, the Assembly’s Committee for Finance and Personnel conducted an inquiry into public procurement and practices in Northern Ireland. As a result of that inquiry, the Committee made 52 recommendations to the Department of Finance and Personnel in a report published in February 2010, including all the recommendations put forward by the FSB. That shows that key stakeholders such as the FSB are listened to in Northern Ireland.
According to the Cabinet Office papers “Direct and Indirect Spend with SMEs” and “Making Government business more accessible to SMEs”, the total proportion of procurement spend with SMEs by central Government Departments has increased year on year. However, that analysis fails to include public bodies outside central Government. Hon. Members need to note that there are 22 non-ministerial departments, 346 agencies and other public bodies, 70 high-profile groups and 12 public corporations that, in total, have considerable spending power.
In October 2012, when Lord Heseltine published his independent review on increasing UK growth, “No Stone Unturned”, he recommended that the Government
“should place a general duty on all public bodies”—
not just those in central Government—
“setting out the procurement standards to which they should adhere, by providing a pan-government procurement strategy, legislating if necessary.”
When the Government published a consultation on a range of measures to simplify and standardise public sector procurement in “Making public sector procurement more accessible to SMEs” and “Small Business: GREAT Ambition”, in September and December 2013 respectively, they said that they would legislate and make changes across the wider public sector. However, it is regrettable that none of those changes included placing a duty on all public bodies, not just those in central Government, to set out
“the procurement standards to which they should adhere, by providing a pan-government procurement strategy”,
as Lord Heseltine recommended, because that has not happened.
I have tried to explain my general feeling about SMEs and Government contracts to set the scene for the debate, which I was urged to secure because of an experience in my constituency. That experience has not just troubled me; it has really got to me. A local person has put all their money into trying to be innovative and to create something good as a British enterprise, but that seems to have been stamped on and put into the ground.
That small, innovative British SME in my constituency has been failed by the Government and a public body for which it is accountable—the Highways Agency. That failure has affected not just the company, but the work force on the strategic road network, the taxpayer and the British motorist. This case study illustrates: the extent of the barriers erected to prevent market entry; the power of the small number of big companies that dominate the road maintenance market on the strategic road network; the disregard for safety and efficiency exhibited by the Highways Agency; and the seeming impotence of Departments to ensure that British SMEs are treated fairly and given appropriate opportunities, in this instance to introduce new products designed specifically to improve safety for the work force and the motorist, and to secure much better value for money for the public purse.
It is clear from the evidence that the safety of the work force is not given the priority that is required. On 8 January 2015, the Highways Agency was censured for the death of a traffic officer in September 2012 and, recently, another road traffic worker was killed on the strategic road network. It is also clear that the automation of traffic management processes could be made much more efficient through the use of an automated system of cone laying and retrieval.
Between 2002 and 2006, the SME that I am speaking about focused on ensuring its compliance with all UK industry standards, which involved complex interactions with several public bodies including the Highways Agency, the Health and Safety Executive, the Department for Transport and the Transport Research Laboratory. By 2006, its manufactured system had been thoroughly tested and trialled across the UK, and it was fully compliant and market-ready. The Highways Agency funded all of the trialling, which signalled its interest in this innovative automated product.
In August 2006, the product was launched with a DFT press release and a statement from Dr Ladyman, the then Minister. He commented:
“In 2005, five road workers were killed in the course of their work on England’s motorways and major roads, making the motorway one of the most dangerous working environments in Britain…This new machine will help to give extra protection to workers and the public on our busiest roads, and help the Highways Agency to use lanes more efficiently during roadwork programmes…Road workers risk death and injury from traffic accidents every day, while making sure our roads are safe and well maintained”.
At that point, given such a press release, one would have expected that the product was well placed for adoption throughout the strategic road network.
The Highways Agency introduced the company to one of its major contractors in 2006. In the company’s view, their negotiations were not conducted in good faith. It transpired that the major contractor wished to purchase only one or two systems, because what it really wanted was the transfer of all intellectual property and manufacturing rights to itself, although what was proposed would have involved a loss for this small business.
As the months followed, it appeared that the role of the Highways Agency was to exert pressure on the company to accept the contractor’s offer at the contractor’s price, even if that involved a loss. The Highways Agency used its influence to support the major contractor, but not to support the SME, the theme behind Dr Ladyman’s statement about how road workers
“risk death and injury from traffic accidents every day, while making sure our roads are safe and well maintained”,
nor achieving a good price.
During 2008, to facilitate Highways Agency contractors to trial the new technology locally, a vehicle, system and skilled traffic management crew were made available for the entire Highways Agency network, ready to mobilise at short notice. Direct involvement with the Highways Agency failed to attract any business from the contractors.
Following my intervention in 2009, the Transport Research Laboratory, acting on behalf of the Highways Agency, presented the company with a proposed new contract. A signature on the contract would have transferred all intellectual property and manufacturing rights from my constituents to the Highways Agency, acting on behalf of the Crown. As part of the proposed contract, the agency would have been free to appoint a third-party supplier to benefit from the rights, to the loss of the original SME. The SME was expected to support the potential new supplier.
The company refused to sign the contract, but was prepared to negotiate. That led to an extended trial in 2009-10, which was carried out by the TRL and the agency. The trial was deeply flawed because untrained workers were used on the live road network, which meant that only seriously understated benefits could be derived from the use of the new product. Once again, for the benefit of the industry and to test this new technology locally, a vehicle and system was made available for the entire Highways Agency network between March and September 2010. There was professional support from about 20 depots across England, but Highways Agency contractors were not interested.
In 2011, on the company’s behalf, I, again, engaged with the Department and its then Minister, the right hon. Member for Hemel Hempstead (Mike Penning). As a result, the Highways Agency conducted a cost-benefit analysis, which suggested that there would be huge additional costs and limited benefits, due to poor value for money and little safety benefit. Following a challenge of the work, the then Minister—I give him full credit—ordered an independent review, which was carried out by Jacobs, an international consultancy. It proved extremely difficult to secure proper data from the Highways Agency—I needed to table a series of questions, as a Member of Parliament—but eventually, in February 2012, the Jacobs report concluded definitively that the product could provide significant value for money, improved traffic flow and considerable safety benefits, which was the opposite of what civil servants said to the Minister. For example, when the then Minister asked how many stoppages there would be, the civil servants said that there would be 120,000 lane closures a year, but when I asked the question, as I did again and again, the answer that I received was 26,000. They were only out by about 4:1, so of course that really means little. The cost-benefit analysis was proved completely wrong.
The company wrote to the contractors and approached the SME champion at the Department for Transport. That engagement led to a report from the contractors that displayed a total lack of interest in a product that an independent and credible evaluation had declared could bring significant efficiency savings, value for money and safety benefits. The Highways Agency arranged a meeting between the company and the contractors, but appeared to be content that its contractors, using public resources, could turn their back on efficiencies, modernisation and safety. Then, of course, the Minister was moved from the Department, and the new Minister who took over did not seem to have the same interest.
The early contractual negotiations were not conducted in good faith. They were designed to ensure that a major contractor could benefit from the intellectual property rights and manufacturing potential of an SME-driven innovation. So much for getting SMEs into Government contracts.
It appears that after the refusal to sign the contract that was offered, the product was closed out of the market, even when it was ready to be used locally across the network. The independent report by Jacobs, which identified good value for money and safety benefits, was ignored by the contractors and also, largely, by the Highways Agency. The Department proved unwilling to challenge either the agency or the contractors with any degree of rigour, despite being the funder of the agency’s contracts. All the bodies involved did not address with sufficient vigour the safety benefits that the product would have brought. In addition, the Department and the agency refused access to the minutes of the Road Workers Safety Forum trials team because that might inhibit a free and frank exchange of views by contractors. The public interest did not appear to be paramount.
The experience of this company from 2006 to the present day has created the impression that a cartel of big contractors can ignore potential value for money, efficiency and safety considerations with impunity, and that that does not matter, as they will get their pay at the end of the day. They will be paid for what they put in, but the small company or micro-business can be trampled into the ground.
The system of accountability for the expenditure of public money appears to lack any effective scrutiny or teeth. There is a real issue about the safety dimension of this experience that does not appear to have been given serious attention by any of the major public or private players. The question at the heart of the matter is about the relationship between a public body and its private contractors. How far are decisions on road safety being determined by commercial concerns, and to what extent are the Government content to allow the self-regulation of safety standards for road workers and users?
This is an important issue and I will not let it go. I will continue to try to find out exactly how this happened. I do smell something wrong in this, as it seems that some persons within Departments are happy to play along with the big contractors.
It is an honour to speak under you, Mr Davies; I intend to speak for only about 23 minutes.
I welcome the debate initiated by my hon. Friend the Member for South Antrim (Dr McCrea). The circumstances that he has placed on the record are astonishing. They show that a small, creative company has been really screwed, quite frankly. That company deserves explanations and honesty. I hope the Minister, who I know will genuinely look into this, will be able to give the company some reassurance and support—if not today, then at some point after he has had the chance to examine these claims.
We are trying to rebalance our economy in Northern Ireland. We are trying to attract inward investment and more private sector work. That includes growing our indigenous companies and, in particular, encouraging small companies, which are the backbone of Northern Ireland—whether they are in the agri-food sector, the creative media sector, financial services or any other sector. We are trying to help those companies to grow by one or two people each year so that the economy can really rebalance itself.
Those things can be made difficult, however, if one source of job opportunities—Government contracts—is not made more readily available to local companies. There is a saying in Northern Ireland that if someone is not working for the Government, they are not actually working. That is because so many people are employed directly or indirectly in Government or departmental activities. That includes not only the obvious things, such as health and policing, but the less obvious things, such as the technical and financial sectors, where a lot of the work relates to Government activity and Government-associated activity. It is critical that local companies are not only given the opportunity to bid competitively for these opportunities, but are, as many Members have said, encouraged and actively supported in their bids.
Our job is made much harder whenever major companies in the private sector are threatened and have to take employment away. That means that more people are put on the unemployment heap, and they will then, more than likely, have to seek public sector-related employment. I have seen that in my constituency, with the announcement that almost 1,000 jobs will be lost between now and 2017. The tobacco manufacturing company JTI, formerly Gallaher, is being closed down because of Government over-regulation—the European directives on tobacco products and the Government’s gold-plating of those directives through the plain packaging legislation. That destroys employment and opportunities, and has a knock-on impact on the economy. It affects 900 people directly, and a further 200 indirectly. There is pressure on the economy from those policies.
Earlier this month, the Prime Minister of the United Kingdom made the ambitious statement that he wanted to make the UK the factory of the European Community. I welcome that statement and ambition, and the aspiration to attract employment here—not only private sector employment, but more Government work flowing to private sector companies. I have a challenge for the Government: to make sure that in attracting companies and making these islands into the factory of Europe, they do not forget about the little island off the coast, and do not forget about Ulster. I challenge them to include Northern Ireland in their ambition, and to make sure that jobs go there. It is easy to kick back and say, “Look, this is really a matter for the Department of Enterprise, Trade and Investment in Northern Ireland or some other local devolved body to deal with.” That attitude is no longer good enough.
We are all in this together and must ensure that the national Government do as much to encourage employment and inward investment as the local, devolved Administration, who are tasked with doing the same. Northern Ireland is, of course, part of the United Kingdom and wants to play its full role in contributing to it, and delivering jobs. I would like the Minister, if he cannot tell us today, to report back to us with a specific, active strategy to attract employment for small and medium-sized enterprises and factories in Northern Ireland. That will help to rebalance the economy and ensure greater opportunities to bid for contracts—particularly Government contracts, when they come up—because more companies will be operating in Northern Ireland. Government contracts are a benefit to employment, and we want companies based in Northern Ireland to be entitled to bid, and to have the benefit of such contracts.
Both Members who have already spoken in the debate have mentioned broadband, which is critical in enabling viable bids to be made for some contracts. There are many companies at Woodside industrial park in Broughshane in my constituency; it has a local radio station, agri-food manufacturers, a fantastic company called Sunstart Bakery, which makes buns for Buckingham palace, and aeroplanes and international export businesses. Those companies deserve support, but they do not have adequate broadband, and have been campaigning for it for months. That would make the difference and allow the industrial park to continue to grow, and improve its effectiveness in fulfilling contracts. That is a key area for development.
My hon. Friend the Member for South Antrim represents the area of Aldergrove, the international gateway into Northern Ireland. It services employment not only in his constituency but in mine, and in East Antrim. There are moves afoot to try to attract a business park to that location. What an opportunity that would be for all our constituencies—a thriving business park there, supported by Government contracts and readily marketed as an area where companies could be based, with international connectivity, just 45 or 50 minutes from mainland Britain. That would be a huge opportunity for employment.
Broadband connectivity is a serious issue. The problem means that companies are deficient; some company directors send their staff home to work, because they have better broadband connectivity there than in an industrial park. That makes a mockery of the system, and the issue must be dealt with as part of a package of measures to enable the industrial parks to flow.
We are challenged by our neighbour on the island of Ireland; the Republic of Ireland has just this week announced that it intends to build a super-fast train link from Belfast to Dublin airport, so it can take business from our airports and connectivity. We must get ahead of the game. Our neighbour is entitled to compete with us, but we must beat it in the competition. We can show that we are better; we can show it a clean pair of heels. We need a kick-start, and making Government contracts readily available to Northern Ireland companies would provide one for that part of the economy. I welcome this debate for those reasons.