NHS: Management Consultants Debate

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Department: Department of Health and Social Care

Lord Kinnock

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NHS: Management Consultants

Lord Kinnock Excerpts

Jobseeker’s Allowance (Domestic Violence) (Amendment) Regulations 2012
Monday 13th February 2012

(12 years, 3 months ago)

Lords Chamber
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Earl Howe Portrait Earl Howe
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My Lords, I cannot help observing confused and contradictory messages coming from the Benches opposite. I would be happy to take that advice back to my department.

Lord Kinnock Portrait Lord Kinnock
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My Lords—

Lord Brooke of Sutton Mandeville Portrait Lord Brooke of Sutton Mandeville
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My Lords, is my noble friend aware of the age-old aphorism among management consultants, of whom I was once one, although not at McKinsey, that 10 per cent of the work is diagnosis and 90 per cent is persuading the client to accept the advice?

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