NHS: Management Consultants

Lord Brooke of Sutton Mandeville Excerpts
Monday 13th February 2012

(12 years, 10 months ago)

Lords Chamber
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Lord Kinnock Portrait Lord Kinnock
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My Lords—

Lord Brooke of Sutton Mandeville Portrait Lord Brooke of Sutton Mandeville
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My Lords, is my noble friend aware of the age-old aphorism among management consultants, of whom I was once one, although not at McKinsey, that 10 per cent of the work is diagnosis and 90 per cent is persuading the client to accept the advice?

Earl Howe Portrait Earl Howe
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We have been on the look-out for that and I hope that we have not fallen victim to it.