Crime and Policing Bill

Lord Herbert of South Downs Excerpts

2nd reading
Thursday 16th October 2025 Lords Chamber

[Lord Herbert of South Downs (Con)]

My Lords, I draw attention to my interest declared in the register as chair of the College of Policing.

For our police service, founded on the principle of consent, to be effective, the trust and confidence of the communities they serve is essential. But the proportion of the public who believe the police are doing a good job has fallen precipitously in the last few years. There are multiple causes, but I believe this Bill and the Government’s focus on rebuilding neighbourhood policing will be a very important step towards improving confidence.

We place immense demands on the police service. In recent years, there has been a shift of priorities and resources towards dealing with crimes of harm and important issues such as violence against women and girls—issues which simply were not on the agenda before. Combined with funding and other pressures, we have seen in some forces a failure to attend to the basic standards of service which the public expect, such as action following shoplifting, burglaries or mobile phone theft. It is, I believe, the failure to attend to these basics which exacerbates criticism of the police for overreach, for getting involved in things we do not want them to be doing and in particular in relation to police action which it is felt intrudes upon free speech.

Non-crime hate incidents have become a kind of lightning rod for criticism of the service, and a number of high-profile cases of ill-judged police intervention have undoubtedly damaged confidence. NCHIs were born out of the landmark Stephen Lawrence inquiry as a means to support police to monitor incidents linked to hate or hostility, with the purpose of preventing future crimes, supporting investigations and protecting the most vulnerable in our communities. Recent events, such as the horrific attacks on the Manchester synagogue and the Peacehaven mosque, should remind us that dealing with hate crime remains as vital in 2025 as it did over a quarter a century ago.

It is essential that policing continues to have the ability to monitor hate and hostility within our communities. What could not have been envisaged at the time of the Lawrence inquiry was the growth of the internet, the advent of smartphones and social media, and how these have transformed how people interact with each other. The rapid expansion of the online space, coupled with increasingly polarised public discourse, has resulted in forces grappling with the challenge of balancing free speech with monitoring community tension in both physical and online spaces to prevent crime and protect people from harm.

Not all perceived hate reported to police requires a police response or police incident record. The requirement to record should be shaped by necessity, proportionality and legality. There have been high-profile instances where policing has struggled with all three. That is why I called in this Chamber for a rebalancing of the system. At my instigation, the college, together with the National Police Chiefs’ Council and with the support of the Inspectorate of Constabulary and the Government, set up a review of the entire system of non-crime hate incidents. The review has found that the current approach and use of non-crime hate incidents is not fit for purpose, and there is a need for broad reform to ensure that policing can focus on genuine harm and risk within communities. The recording of hurt feelings and differing views should not continue. A report has just been sent to Ministers, and I am sure that they will respond in due course.

But while I believe change is vital to restore public confidence and ensure that free speech is protected, I would counsel against laying all the problems of policing at the door of non-crime hate incidents. The police are not spending all their time policing tweets. The Metropolitan Police Commissioner has pointed out that non-crime hate incidents account for 0.05% of the calls they respond to. A number of the high-profile and controversial cases about the policing of social media comment relate to hate crimes—offences that Parliament created for good reason. If we want to revisit those criminal offences, then that is a debate that we should have here, but in the meantime the police have a duty to uphold the law.

We can and should expect that the police will act proportionately, without fear or favour, and use common sense and professional judgment in the investigation of crimes. That judgment was obviously lacking in some recent cases. Therefore, a second key initiative that I and the college’s chief executive, Sir Andy Marsh, have instigated will be new guidance on the exercise of that discretion, so that we can ensure that common-sense decisions are taken and that confidence in the police service is not undermined.