Tuesday 4th July 2023

(10 months, 3 weeks ago)

Lords Chamber
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Lord Callanan Portrait Lord Callanan (Con)
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The noble Lord makes a very good point. Those of us who use motorway service stations are often baffled as to why fuel is so expensive in them. This is something that we will want to keep a close eye on; again, price transparency—that is, motorists having the ability to check what fuel might be available just by taking an exit and going to a service station that is relatively close to a motorway—would be much more beneficial.

Lord Foulkes of Cumnock Portrait Lord Foulkes of Cumnock (Lab Co-op)
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My Lords, Ministers, particularly the Prime Minister, do not seem to understand the problems of ordinary people. As far as fuel is concerned, whenever fuel costs go up for industry, prices go shooting up. When fuel costs go down, prices are very slow to come down. Now, we have the banks putting up interest rates for borrowers but not offering high-interest returns for savers. There are so many examples of where ordinary people are suffering. The regulators seem to do nothing about it; they seem more interested in the interests of the industries than in those of consumers. Is it not about time that we had some kind of directive for the regulators to look after consumers’ interests?

Lord Callanan Portrait Lord Callanan (Con)
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I understand the point that the noble Lord makes, but I think that he is being a little unfair. The CMA is a regulator, of course; this particular regulator very much had the interests of the consumer at its heart when it produced this report, which has widespread support and backing from all parts of the House. The Government will act on its recommendations, so that is a case of a regulator acting in consumers’ interests. The CMA is designed to produce competition, which is the best thing that can operate for the consumer.

The other example mentioned by the noble Lord is slightly off topic, but much more attractive interest rates are offered by a number of smaller financial institutions. It really is a question of the consumer shopping around, but plenty of information and online resources are available for someone to find the best return on their money. No doubt the noble Lord has lots that he wants to invest; if he looks at the various websites, he will be able to invest it well. Obviously, he is a well-known Scottish Member so is bound to have plenty of funds to invest.