Civil Service: Digital Skills

Lord Clement-Jones Excerpts

Monday 20th February 2023 Lords Chamber

Asked by

[Lord Clement-Jones]

To ask His Majesty’s Government what steps they intend to take in response to the Global Government Forum report UK civil service digital skills, published on 29 November 2022.

[The Minister of State, Cabinet Office (Baroness Neville-Rolfe) (Con)]

My Lords, the Government are already taking action to build digital skills at scale and have a clear road map, set out in the Transforming for a Digital Future strategy, which we published in June 2022. The road map has set a target to upskill at least 90% of senior civil servants in digital and data by 2025 and to strengthen the attraction and retention of digital talent by bolstering the Government’s recruitment brand and pay offer for specialist skills.

[Lord Clement-Jones (LD)]

My Lords, the Government claim that their 2022-25 digital and data road map will usher in a

“new era of digital transformation”

for public service improvement, yet Civil Service skills are clearly inadequate to deliver it. As the NAO has pointed out, there has been

“a consistent pattern of underperformance”

in public services for many years. What will be different this time? Is not the road map another example of this Government’s wishful thinking?

[Baroness Neville-Rolfe (Con)]

It is important to have an ambition and a road map if you are going to move things forward. We have a Prime Minister who regards the digital and data area as very important. We have set out our digital future strategy, which includes, on the point that the noble Lord is concerned about, that 90% of senior civil servants will be upskilled in digital and data through that programme. Digital professionals will also have top-up training every year. We are moving to recruit a lot more civil servants in the digital and data area; we have 4,000 vacancies, which is too many, but we are doing everything that we can to attract more people. This includes a capability-based pay scheme and much more focus on the regions, where we believe that we can get more digital talent out of the universities, often working away from London in centres such as Cardiff and Darlington.