(6 years, 7 months ago)
Lords ChamberMy Lords, given the questionable reputation of the Home Office on these issues going back many years, many of us would question whether its review of procedures that the Minister mentioned will be independent. Would it not be better if a more independent body did these reviews, maybe including Her Majesty’s inspectorate?
That is a very apposite question. In fact, we will work with HMIP to scrutinise, first, what happened and, secondly, how things can be improved.
(6 years, 8 months ago)
Lords ChamberMy Lords, what this Government want when we exit the European Union is for there to be a smooth process at the border. The noble Lord is absolutely right to mention the e-gates because they have been a great innovation and demonstrate how technology is so helpful at the border, saving customers a huge amount of time. Obviously, the Government want to see a smooth process at the border.
My Lords, the Minister keeps on mentioning the word “technology” in relation to border controls, but when will she make the existing biometric machines work, because whenever I go through at least 50% of them are broken or closed? Surely, the first thing to do is to get the existing system working properly.
My Lords, I for one find the e-gates very useful indeed. In fact, they are exceptionally good at detecting face against passport at the border. I am sorry if some of them are closed, but sometimes an assessment is made of the throughput of traffic and gates are opened and closed accordingly. However, I cannot speak for the ones that are broken.