Royal Mail: Universal Service Obligation Debate

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Department: Department for Business and Trade

Royal Mail: Universal Service Obligation

Liz Twist Excerpts
Wednesday 11th March 2026

(1 day, 8 hours ago)

Commons Chamber
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Blair McDougall Portrait Blair McDougall
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I thank the hon. Gentleman for that helpful and practical suggestion. I will certainly add it to the agenda for the meeting, and report back to him on the outcomes of those discussions.

Liz Twist Portrait Liz Twist (Blaydon and Consett) (Lab)
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I thank my hon. Friend the Member for Blyth and Ashington (Ian Lavery) for asking this urgent question because, as he will know, too many constituents are suffering this situation. When this first started, I asked Royal Mail why it was happening. I got polite replies, but frankly, at this stage, fine words butter no parsnips. We really need some action. May I urge the Minister to push Ofcom to take action on this issue?

Blair McDougall Portrait Blair McDougall
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My hon. Friend is, as ever, a doughty campaigner for everyone in the communities she represents. I will certainly be pressing Ofcom on these issues, and I will continue to press Royal Mail directly as well, stressing that we want to see an improvement in standards. The current standards of delivery are simply not good enough.