Universal Credit Project Assessment Reviews

Liz Twist Excerpts

Tuesday 5th December 2017 Commons Chamber

[Liz Twist (Blaydon) (Lab)]

Will the hon. Gentleman give way?

[Douglas Ross]

I am sorry, but we are on a time limit.

Claimants who need support can get advance payments of up to 100% of their estimated monthly entitlement, effectively removing the wait for first payments altogether and going further than anyone on either side of the House and many external commentators were asking for. The Budget changes show that this is a Government who are listening. This is a Government who accept concerns raised by Members on both sides of the House and who want to make changes to improve a system that is designed to improve many people’s lives.

Because of those Budget changes, we have also seen a reduction in the pace of the roll-out in Scotland. In my area, Moray Council will now not see the roll-out until June 2018, which will allow council staff and DWP staff to work to enact the positive changes that we saw in the Budget.

I am delighted that the hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone) has returned to the Chamber, as in both his interventions he addressed the impact of poor broadband on universal credit. The Secretary of State is correct that the problem of broadband is not for the Department for Work and Pensions. It is actually a problem for the Scottish Government, who are failing in the broadband roll-out. [Interruption.] SNP Members do not like it. They are shouting across the Chamber because they are failing to deliver broadband in Scotland, which is why this Conservative Government are correct to bypass the Scottish Government in the next roll-out to ensure that we can have effective broadband across Scotland, addressing the concerns so ably raised by the hon. Member for Caithness, Sutherland and Easter Ross.

This Conservative Government are introducing transformational change. This is a system that had to be corrected because of the failures of the Labour party and of a system that did not help people into work— indeed, the system kept people out of work. With such major transformational changes, there will have to be improvements along the way. I am pleased that this Conservative Government have listened and have reacted to concerns but are continuing with a system of universal credit that wants to help people back into work, rather than ensuring that people cannot get into work and stay out of work. By doing that, we not only improve the lives of individuals who get back into work but we improve life for our communities, which we should all support.

--- Later in debate ---

[Luke Graham]

I am sorry. I am going to make a little more progress.

Quite rightly, Conservative Members—I have been one of them—have made criticisms of universal credit. I have written to Ministers, as have many other colleagues, and issues have been raised on all Benches throughout the debate.

The criticisms that have been raised include concerns about the seven-day waiting time, advances and paying landlords. Well, the seven-day waiting time is being removed. On the concerns about paying landlords, we have the offer to pay them directly, and we have the landlord portal to make sure they have the right information. On the concerns about advances, we know that those can be settled within five days or even on the same day. On those issues, therefore, I would ask Members to make sure we are giving the right information to our constituents so that they can access the advance they are entitled to and no one faces any hardship over Christmas.

The Opposition also say that universal credit and some of the hardship I have seen first hand are down to some sort of ideological Tory austerity. Yet, the changes that have been pushed forward mean that there has been an extra £65 billion in spending on welfare, which is the cost of all these changes since 2010. So if we are trying to do these things just to save money, we have done a pretty poor job.

Changes have been made to universal credit; it has been improved. There has been a nine-year roll-out. I still have concerns about universal credit.

[Liz Twist]

Does the hon. Gentleman accept that, for people in my constituency, which started the universal credit roll-out on 1 November, these changes will have no impact, and people will face the same problems that all of us have acknowledged in our previous discussions? It would be great if the Government could make some progress to ensure that those people in my constituency have a better Christmas than they are expecting.

[Luke Graham]

I thank the hon. Lady for her intervention. Some of the changes that were previously announced by the Government—especially on advances, guidance and making sure people get payments within five days—will benefit her constituents. The measures put forward in the Budget will obviously come in the new year, but the advances the Government previously announced are in place, and people can benefit from them now. I hope she will help with offering them.

As I was saying, I still have concerns, especially about those who are already in debt who transfer on to universal credit. I would ask my right hon. Friend the Secretary of State to look in more detail at what can be done with some of the budget financing schemes and about the knowledge and availability of them for constituents who are in debt. There are also those people who are on variable incomes and those who are self-employed. Also, in terms of single household payments, we need to make sure no one is disadvantaged by their sex, relationship or circumstances.

One issue I hope to work with SNP colleagues on is the split payment system in Scotland, where we have the devolved Administration. Evidence suggests that that system is not as beneficial as we originally thought. Hopefully, we can work together to improve that. [Interruption.] Vis-à-vis the northern Irish scheme, it is more disadvantageous.

I hope the Government will remain focused in delivering this reform, will continue to improve the system and will show the flexibility to fix cases where mistakes have been made. We can work together constructively to boost employment by the 250,000 we expect and to make sure we help the 1.5 million who were previously trapped in poverty and benefits.