Women’s State Pension Age Communication: PHSO Report
Debate between Liz Kendall and Alison Bennett(6 days, 17 hours ago)
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Liz Kendall
I thank my hon. Friend for his question. It is most important, first, that in future people have proper notice of any changes to the state pension age so that they can properly plan for their retirement, which is not what happened in 2011 under the previous Government; secondly, that we ensure that people get effective, timely and personalised information about their state pension and, I would argue, about their second pensions; and thirdly, that we reach people in many different ways, not just by sending letters, precisely because we know that the great majority of people who get unsolicited letters do not remember getting them or reading some or any of them. That is why we must ensure that our communication strategy is much more personalised, timely and effective.
Alison Bennett (Mid Sussex) (LD)
At a time when public confidence in politicians is so low, has the Secretary of State made an assessment of whether overruling the ombudsman’s decision at a stroke will undermine trust in that process?
Liz Kendall
I hope that I have been direct, straightforward and honest about why we agree with the finding of maladministration but not with the approach in other areas. People will make their judgment, but I would just say that I believe in facing up to responsibilities, looking at the facts, going through the detail and putting forward a response that is fair and proportionate, and that is what I believe the Government have done today.
“Get Britain Working” White Paper
Debate between Liz Kendall and Alison Bennett(3 weeks, 6 days ago)
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Liz Kendall
As my hon. Friend says, there is already a young person’s guarantee in Wales. The jobcentre reforms will look different in Wales because the Welsh Government are responsible for the careers service, but we want to work with them and with employers to overhaul their approach, to unleash the ideas of our work coaches and free up their time to focus on those who need help the most, and to ensure that our jobcentres become the first port of call, not the last, for employers to recruit their next star employee. We want employers to be much more joined up with local skills support and health support. We will be having those conversations with the Welsh Government, and I am keen to receive my hon. Friend’s input as well.
Alison Bennett (Mid Sussex) (LD)
My constituent Diana has a daughter who has autism and lives independently with some low-level support. She previously had a part-time role while living in Bath, with help from an employment support job coach, and she wishes to do the same having now moved to my constituency. However, she has found that much harder since moving, and is yet to find similar support in Sussex. How will the Secretary of State tackle the postcode lottery that exists for those in need of extra help to get into employment?
Liz Kendall
I am very sorry to hear that Diana’s daughter has not received the level of support that she had before. It is clear that with the right support she will be able to engage with the world of work as well as leading an independent life, which is what she wants. Our reforms are intended to ensure that such support is available everywhere. If the hon. Lady wishes to forward the details of that case, I shall be happy to take a look at them.